SALES VOICE EXECUTIVE

Zoho; Gurugram District; On-site; INR 350,000 - 500,000; Full time

Job summary

Zoho in Gurgaon, India is seeking a Sales Voice Executive to act as the main contact for clients, driving sales and delivering exceptional service in a voice-based environment.

The role focuses on meeting targets, managing client relationships, and using basic office software to track calls and interactions, aiming to close deals and support revenue growth.

Qualifications

• Proven ability to work with a strong focus on achieving sales targets and performance metrics.
• Solid background in customer service with a demonstrated capacity for handling client interactions effectively.
• Proficiency in basic computer operations and familiarity with standard office software.
• Experience or strong aptitude for voice-based sales processes and telemarketing activities.
• Exceptional command of spoken and written communication to engage diverse audiences.
• Skilled in managing customer relationships and maintaining professionalism under pressure.

Responsibilities

• Execute outbound and inbound sales calls to generate leads and close deals in alignment with established performance targets.
• Deliver high-quality customer service by addressing inquiries, resolving concerns, and fostering long-term client relationships.
• Manage customer interactions professionally, ensuring a positive experience throughout the sales lifecycle.
• Utilize basic computer applications to maintain accurate records of calls, customer data, and sales activities.
• Demonstrate excellent verbal communication skills to effectively convey product value and negotiate terms.
• Consistently strive to meet or exceed monthly and quarterly sales quotas through persistent effort and strategic calling.

Job description

Gurgaon, Sector 18, India

Job Description

Summary

We are seeking a motivated and results-driven Sales Voice Executive to join our IT Services team. In this pivotal role, you will serve as the primary point of contact for our clients, utilizing strong communication skills to drive sales objectives and ensure exceptional service delivery. The position is ideal for individuals who are target-focused and possess a solid foundation in customer relationship management within a voice-based sales environment.

Responsibilities

• Execute outbound and inbound sales calls to generate leads and close deals in alignment with established performance targets.
• Deliver high-quality customer service by addressing inquiries, resolving concerns, and fostering long-term client relationships.
• Manage customer interactions professionally, ensuring a positive experience throughout the sales lifecycle.
• Utilize basic computer applications to maintain accurate records of calls, customer data, and sales activities.
• Demonstrate excellent verbal communication skills to effectively convey product value and negotiate terms.
• Consistently strive to meet or exceed monthly and quarterly sales quotas through persistent effort and strategic calling.

Requirements

• Proven ability to work with a strong focus on achieving sales targets and performance metrics.
• Solid background in customer service with a demonstrated capacity for handling client interactions effectively.
• Proficiency in basic computer operations and familiarity with standard office software.
• Experience or strong aptitude for voice-based sales processes and telemarketing activities.
• Exceptional command of spoken and written communication to engage diverse audiences.
• Skilled in managing customer relationships and maintaining professionalism under pressure.