Tata Motors Sales Voice Process

Vrinda International; Gurgaon; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Motors Sales – Voice Process is seeking a proactive sales professional with at least one year of experience to act as the primary voice for Tata Motors. You will identify leads, nurture relationships, and work toward defined sales targets through outbound engagements.

You will deliver persuasive pitches, manage the full sales cycle, handle objections, upsell and cross-sell, and maintain accurate records to help achieve monthly and quarterly goals while building lasting client partnerships.

Qualifications

• Minimum of one year of relevant work experience in sales or customer service.
• Proven expertise in outbound sales, lead generation, and target achievement.
• Strong capability in objection handling and persuasive negotiation tactics.
• Excellent verbal communication skills suitable for high-volume voice processes.
• Demonstrated ability in customer relationship management and follow-up strategies.
• Proficiency in sales pitching and closing techniques.
• Skill in identifying opportunities for upselling and cross-selling products.
• A results-oriented mindset with a focus on achieving set goals.

Responsibilities

• Execute outbound calling strategies to identify and qualify potential sales leads.
• Deliver persuasive sales pitches that effectively highlight product value and features.
• Manage the full sales cycle, from initial contact to final conversion and follow-up.
• Address customer concerns and objections with tact to facilitate successful negotiations.
• Implement upselling and cross-selling techniques to maximize account value.
• Maintain accurate records of customer interactions and sales activities.
• Consistently meet or exceed monthly and quarterly performance targets.
• Build and sustain long‑term, positive relationships with clients.

Skills

Outbound sales

Lead generation

Negotiation

Verbal communication

Customer relationship management

Closing techniques

Upselling cross-selling

Follow-up strategies

Job description

Job Description

Tata Motors Sales – Voice Process

Summary

This position is a pivotal component of the IT Services sector, focusing on driving revenue growth through proactive customer engagement. The role is designed for an individual with one year of professional experience who will serve as the primary voice for Tata Motors, managing outbound interactions to generate leads, nurture customer relationships, and achieve specific sales targets. The ideal candidate will utilize strong communication and negotiation abilities to convert prospects into loyal customers while delivering exceptional service standards.

Responsibilities

• Execute outbound calling strategies to identify and qualify potential sales leads.
• Deliver persuasive sales pitches that effectively highlight product value and features.
• Manage the full sales cycle, from initial contact to final conversion and follow-up.
• Address customer concerns and objections with tact to facilitate successful negotiations.
• Implement upselling and cross-selling techniques to maximize account value.
• Maintain accurate records of customer interactions and sales activities.
• Consistently meet or exceed monthly and quarterly performance targets.
• Build and sustain long‑term, positive relationships with clients.

Requirements

• Minimum of one year of relevant work experience in sales or customer service.
• Proven expertise in outbound sales, lead generation, and target achievement.
• Strong capability in objection handling and persuasive negotiation tactics.
• Excellent verbal communication skills suitable for high‑volume voice processes.
• Demonstrated ability in customer relationship management and follow‑up strategies.
• Proficiency in sales pitching and closing techniques.
• Skill in identifying opportunities for upselling and cross‑selling products.
• A results‑oriented mindset with a focus on achieving set goals.