Support Analyst

O2 Breathing Brains; Chennai District, Mumbai; On-site; INR 420,000 - 620,000; Full time

Job summary

O2 Breathing Brains in Chennai (Navalur) / Mumbai (Vile Parle) is hiring for a Support Analyst/Engineer. This complete onsite role requires hands-on Linux administration, application installation and middleware support, with readiness for immediate joining.

The candidate will work across development, testing, and production environments, ensuring smooth deployments and issue resolution. The role emphasizes problem analysis, shell scripting, and SQL query execution in enterprise

Qualifications

• Strong Linux troubleshooting and problem-solving abilities.
• Comfortable in command-line environments and shell-based workflows.
• Willingness to learn new enterprise technologies and tools.

Responsibilities

• Install and configure applications.
• Support deployments across development, testing, and production.
• Perform Linux/RHEL administration for app support.
• Analyze logs to identify issues and troubleshoot startup/deployment problems.
• Execute shell scripts and develop basic operational scripts.
• Run SQL queries for support and troubleshooting.
• Assist SSL certificate and connectivity-related tasks.
• Collaborate with middleware/application servers as needed.
• Follow installation documents and runbooks.
• Assist senior team members during installations and environment setup.

Skills

Linux troubleshooting

CLI proficiency

Problem analysis

Willing to learn

App installation

Middleware support

SQL queries

Shell scripting

SSL certificates

Job description

Support Analyst/Engineer

Location: Chennai (Navalur) / Mumbai (Vile Parle )

Complete Onsite role
Immediate Joiner

Key Responsibilities

• Perform application installation and configuration activities.
• Support application deployment across development, testing, and production environments.
• Perform Linux/RHEL administration activities required for application support.
• Analyze application, middleware, and system logs to identify issues.
• Troubleshoot application startup, connectivity, configuration, and deployment issues.
• Execute Shell scripts and develop basic scripts for operational activities.
• Perform SQL queries for application support and troubleshooting.
• Support SSL certificate and application connectivity-related activities.
• Work with middleware/application servers as required.
• Follow installation documents, SOPs, and technical runbooks.
• Work closely with senior technical team members during application installations and environment setup.

Candidate Profile

• Strong in Linux and troubleshooting.
• Comfortable working in command-line environments.
• Good at analyzing problems logically.
• Willing to learn new enterprise technologies.
• Interested in application installation and middleware support, rather than only application development.
• Able to work in an enterprise production-support environment.