Technical Support Engineer

Sv Soft Solutions Pvt Ltd; Chennai District; On-site; INR 250,000 - 500,000; Full time

Job summary

Sv Soft Solutions Pvt Ltd in Chennai is seeking an Application Support specialist for full-time, with 1-2 years of web-application support experience to diagnose incidents and provide resolutions. You will troubleshoot frontend, backend, API, database, and server issues while coordinating with customers and cross-functional teams.

Knowledge of JavaScript, APIs, SQL and Linux is valued. Exposure to React, Node.js, Laravel or cloud environments is preferred; strong analytical and communication

Qualifications

• 1–2 years of web-application support, testing or development experience.
• Basic knowledge of JavaScript, APIs, SQL, Linux and browser debugging.
• Strong analytical, communication and ticket-management skills.
• Education: UG: Any Graduate.

Responsibilities

• Provide end-to-end technical support for full-stack web applications and APIs.
• Analyze browser, server, application and database evidence to identify root causes.
• Manage incidents through resolution while maintaining professional customer communication.

Skills

JavaScript

APIs

SQL

Linux

Browser debugging

Ticket management

Analytical skills

Communication

Education

UG: Any Graduate

Tools

Git

Monitoring

Deployment workflows

React

Node.js

Laravel

Job description

Application Support Chennai Full time 1-2 years ₹2.5–5 LPA

Support web, API and database applications by diagnosing incidents and coordinating reliable resolutions.

Job Highlights

• Troubleshoot frontend, backend, API, database and server issues
• Support live SaaS, dashboard and marketplace applications
• Work closely with customers, developers, QA and infrastructure teams

About the Role

Provide end-to-end technical support for full-stack web applications and APIs.
Analyze browser, server, application and database evidence to identify root causes.
Manage incidents through resolution while maintaining professional customer communication.

Role Category: Technical Support | Industry: IT Services & Consulting | Education: UG: Any Graduate

Requirements

• 1–2 years of web-application support, testing or development experience
• Basic knowledge of JavaScript, APIs, SQL, Linux and browser debugging
• Strong analytical, communication and ticket-management skills
• Education: UG: Any Graduate

Preferred

• Exposure to React, Node.js, Laravel or cloud environments
• Knowledge of monitoring, Git and deployment workflows
• Experience supporting SaaS or marketplace platforms