Student Support Executive

Ahmedabad University; Ahmedabad District; On-site; INR 334,800 - 446,400; Full time

Job summary

A leading institution in education is looking for a Student Support Executive in Ahmedabad. This role serves as the first point of contact for students and visitors, coordinating various activities, managing queries, and supporting wellness initiatives. The right candidate needs a Bachelor's degree, excellent communication skills, and 2-3 years of related experience. This is a full-time administrative position requiring a proactive and enthusiastic individual.

Qualifications

• 2 to 3 years of experience in education or a related field, preferably at a prominent institution.
• Experience with wellness-related activities is a plus.
• Strong communication, interpersonal, data management, and organisational skills.

Responsibilities

• Manage calls, emails, and walk-in queries from students and visitors.
• Coordinate activities of the wellness vertical at ODS.
• Document and maintain records meticulously.

Skills

Fluency in spoken and written English

MS Office

Ability to multitask

Education

Bachelor's degree

Job description

Role Summary

The Student Support Executive will be the first point of contact for students and other visitors dropping in at Ahmedabad University’s Office (ODS) of the Dean of Students. Shall act as a coordinator of routine activities driven by ODS. Coordination with various programme offices, students, administrative staff, faculty, vendors, etc., will be the primary responsibility. General office administration will also be a requirement.

Job Responsibilities

• Manage calls, emails, and walk-in queries from students, faculty, and external visitors.
• Support in coordinating activities of the wellness vertical at ODS.
• Document and maintain records meticulously.
• Schedule and coordinate meetings, appointments, and internal communications.
• Maintain in-house inventories for stationery.
• Oversee housekeeping.
• Follow a foolproof communication system to avert any lapses.
• Support planning, coordinating, and executing university events, student engagement programs, and ODS initiatives.
• Handle petty cash, if required.
• Undertake administrative tasks.

Skills Required

• Communication: Fluency in spoken and written English.
• Computer: MS Office.
• Ability to multitask and work effectively under minimal supervision.

Experience Required

2 to 3 years.

Qualification

The candidate should be a graduate with strong communication, interpersonal, data management, and organisational skills. Candidates with 2-3 years of experience in education or a related field, particularly at a prominent institution, are preferred. Any experience with wellness-related activities (such as yoga, fitness, or first aid) will be an added advantage.

Ideal Candidate

The ideal candidate must be outgoing and enthusiastic, coordinate student activities with high energy levels, courteous and display a calm demeanour, self‑motivated and able to work independently, a team player, willing to learn and handle challenges.

Seniority level

Entry level.

Employment type

Full‑time.

Job function

Administrative.