STUDENT- English-Speaking Tech Support Analyst

transcosmos inc.; India; On-site; INR 503,000 - 755,000; Part time

Benefits offered by this job

Flexible student-friendly hours

Competitive hourly compensation

Comprehensive training and onboarding

Supportive and multicultural team

Job summary

transcosmos inc. is seeking a Student Technical Support Analyst (English) to join our team in Debrecen, Hungary.

This on-site student job focuses on assisting English-speaking customers via phone, chat, and email while gaining hands-on experience in smart mobility products. As a student you will navigate mobile apps, Bluetooth connectivity, and device features, with comprehensive training and flexible part-time hours.

Qualifications

• Active student status at a university or college.
• Fluent English (C1) communication skills.
• Strong communication and problem-solving skills.
• Customer-focused attitude and willingness to learn.
• Interest in technology and smart devices.
• Availability to work part-time alongside studies.
• Ability to work on-site in Debrecen.
• Valid Hungarian work permit if applicable.

Responsibilities

• Provide customer support in English via phone, chat, and email.
• Assist customers with questions related to mobile applications, Bluetooth connectivity, and smart devices.
• Guide users through product features and functionalities.
• Escalate more complex technical issues when necessary.
• Take ownership of customer cases from first contact to resolution.
• Maintain accurate documentation and follow internal processes.

Skills

Fluent English (C1)

Strong communication

Problem-solving

Customer-focused

Education

Active student status

Job description

Job Description:

Student Technical Support Analyst (English)

Smart Mobility Industry | Debrecen | On-site | Student Job

Are you studying at university and looking for an opportunity to gain experience in an international environment while using your English every day?

Join our team supporting one of the worlds leading smart mobility brands and help customers with innovative products including electric scooters, mobile applications, and connected devices.

As a Student Technical Support Analyst, youll support English-speaking customers via phone, chat, and email while building valuable customer service and technical troubleshooting experience alongside your studies.

What youll do

• Provide customer support in English via phone, chat, and email.
• Assist customers with questions related to mobile applications, Bluetooth connectivity, and smart devices.
• Guide users through product features and functionalities.
• Escalate more complex technical issues when necessary.
• Take ownership of customer cases from first contact to resolution.
• Maintain accurate documentation and follow internal processes.

What were looking for

• Active student status at a university or college.
• Fluent English (C1) communication skills.
• Strong communication and problem-solving skills.
• Customer-focused attitude and willingness to learn.
• Interest in technology and smart devices.
• Availability to work part-time alongside studies.
• Ability to work on-site in Debrecen.
• Valid Hungarian work permit if applicable.

What we offer

• Flexible student-friendly working hours.
• Competitive hourly compensation.
• Valuable international work experience.
• Comprehensive training and onboarding.
• Supportive and multicultural team environment.
• Opportunity to work with innovative smart mobility products used worldwide.
• Potential long-term career opportunities within the company.

Location: Debrecen, Hungary
Working hours: Flexible part-time schedule
Work model: Full on-site
Employment type: Student job

Requirements