Student Admission Counsellor

Velammal Educational Trust (VET); Chennai; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

Performance-based incentives

Career growth opportunities

Professional training and development

Job summary

Velammal Educational Trust (VET) in Chennai seeks a proactive Student Admission Counsellor to guide prospective students and parents through courses, admission procedures, eligibility, fees, and career opportunities.

The role focuses on generating admissions via effective counselling, follow-ups, lead management, and building strong relationships with students and parents. Experience of 0–3 years is suitable, with a requirement for strong communication skills and CRM familiarity.

Qualifications

• Graduate in any discipline (preferred).
• MBA, BBA, or relevant educational background will be an advantage.
• Freshers with excellent communication skills may apply.

Responsibilities

• Handle enquiries from prospective students through phone calls, walk-ins, WhatsApp, and other communication channels.
• Counsel students and parents about available courses, programs, eligibility, and career opportunities.
• Understand students' educational backgrounds, interests, and career goals to recommend suitable courses.
• Explain admission procedures, fee structures, scholarships, and payment options.
• Follow up with prospective students regularly to convert enquiries into confirmed admissions.
• Maintain and update student enquiry databases and CRM records.
• Achieve monthly admission and counselling targets.
• Coordinate with the academic and marketing teams for smooth admission processes.
• Assist students in completing admission forms and submitting required documents.
• Maintain positive relationships with students and parents.
• Prepare daily, weekly, and monthly admission reports.
• Ensure a smooth and professional admission experience for every student.

Skills

Communication skills

Convincing abilities

Presentation & counselling

Target oriented

Lead management

MS Excel

CRM

Teamwork

Education

Graduate in any discipline

MBA/BBA advantageous

Freshers with good communication

Tools

CRM

MS Excel

MS Word

Job description

Job Title: Student Admission Counsellor

Department: Admissions / Student Counselling

Reporting To: Admission Manager / Centre Head

Experience: 0-3 Years .

1. Job Summary

We are looking for a proactive, confident, and result-oriented Student Admission Counsellor to guide prospective students and parents regarding courses, admission procedures, eligibility criteria, fee structures, and career opportunities.

The candidate will be responsible for generating admissions through effective counselling, follow-ups, lead management, and relationship building with students and parents.

2. Key Roles & Responsibilities

1. Handle enquiries from prospective students through phone calls, walk-ins, WhatsApp, and other communication channels.
2. Counsel students and parents about available courses, programs, eligibility, and career opportunities.
3. Understand students' educational backgrounds, interests, and career goals to recommend suitable courses.
4. Explain admission procedures, fee structures, scholarships, and payment options.
5. Follow up with prospective students regularly to convert enquiries into confirmed admissions.
6. Maintain and update student enquiry databases and CRM records.
7. Achieve monthly admission and counselling targets.
8. Coordinate with the academic and marketing teams for smooth admission processes.
9. Assist students in completing admission forms and submitting required documents.
10. Maintain positive relationships with students and parents.
11. Prepare daily, weekly, and monthly admission reports.
12. Ensure a smooth and professional admission experience for every student.

3. Required Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Good presentation and counselling skills.
• Target-oriented and self-motivated approach.
• Ability to handle student and parent queries.
• Basic knowledge of MS Excel, MS Word, email, and CRM.
• Good follow-up and lead management skills.
• Ability to work independently and in a team.

4. Educational Qualification

• Graduate in any discipline (preferred).
• MBA, BBA, or relevant educational background will be an advantage.
• Freshers with excellent communication skills may apply.

5. Key Performance Indicators (KPIs)

Performance Area

Key Measurement

Lead Management

Number of enquiries handled

Student Counselling

Quality and effectiveness of counselling

Admission Conversion

Enquiry-to-admission conversion ratio

Follow-ups

Timely follow-up with prospective students

Target Achievement

Monthly admission targets

Documentation

Accuracy of admission records

Student Satisfaction

Student and parent feedback

6. Salary & Benefits

• Salary: As per experience and company policy.
• Performance-based incentives.
• Career growth opportunities.
• Professional training and development.

7. Ideal Candidate Profile

The ideal candidate should be energetic, enthusiastic, approachable, and passionate about helping students make the right educational and career decisions. A strong focus on student satisfaction, admission conversion, and achieving organizational goals is essential.

Job Location: Tiruvottriyur, Chennai.

Only Female Candidates can Apply.