Admission Counsellor

Shree Guru Gobind Singh Tricentenary University (SGTU); Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Shree Guru Gobind Singh Tricentenary University (SGTU) invites an articulate Academic Counsellor-Admission (B2C Sales) to join the Admissions & Outreach team in Gurugram. The role focuses on student guidance, program selection, and conversion of inquiries into confirmed admissions.

The ideal candidate will have 3–8 years in academic counselling or education sales, excellent communication, and a willingness to work on weekends and extended hours during peak periods.

Qualifications

• 3-8 years experience in academic counselling or education sales.
• Experience in higher education preferred.
• Must be flexible to work weekends, holidays and extended hours during peak periods.
• Ability to work in a fast-paced, target-driven environment.

Responsibilities

• Counsel prospective students and parents via phone, in-person, and virtual meetings.
• Explain programs, eligibility, fees, scholarships, and admission procedures.
• Guide students in selecting programs aligned with interests and career goals.
• Convert enquiries into applications and admitted students; coordinate campus visits.

Skills

Excellent communication

Interpersonal skills

Confident speaking

Professional/presentable

Positive attitude

Willingness to learn

Job description

SGT University is looking for a bright, presentable, and confident communicator to join our admissions team!

If you enjoy speaking with people, guiding students, and helping them take the next step in their education, wed love to hear from you.

Position: Academic Counsellor-Admission (B2C Sales)

Department: Admissions & Outreach

Location: Gurugram

Experience: 3-8 years

Work timings: Monday to Saturday, 6 days a week. Sunday is a fixed off.

What were looking for:

• Excellent communication and interpersonal skills
• A friendly, professional, and presentable personality
• Confidence speaking with students and parents
• A positive attitude and willingness to learn
• Previous experience in Education Sales, Admissions is a MUST.

Job Description:

Student Counselling & Admission Conversion

• Counsel prospective students and parents through telephonic, face-to-face and virtual interactions.
• Understand students' academic backgrounds, interests, career aspirations and program preferences.
• Provide detailed and accurate information about academic programs, eligibility criteria, fee structures, scholarships and admission procedures.
• Guide students in selecting appropriate program based on their interests and career objectives.
• Convert prospective enquiries into applications and confirmed admissions.
• Conduct campus visits and coordinate student/parent counselling sessions wherever required.
• Handle admission enquiries received through calls, digital platforms, walk-ins, campaigns and other sources.
• Ensure timely follow-up with prospective students and parents.
• Maintain regular communication with prospective candidates throughout the admission journey.
• Track lead status, counselling outcomes, application progress and admission conversions.

Admission Process Coordination

• Assist students with application forms, document requirements and admission formalities.

Target Achievement & MIS

• Achieve assigned daily, weekly and monthly counselling and admission conversion targets.
• Maintain accurate records of enquiries, follow-ups, applications and confirmed admissions.
• Prepare daily activity reports and admission conversion updates.
• Monitor follow-up pipelines and identify potential admission opportunities.
• Contribute to improving lead conversion and overall admission performance.

Student Experience and Relationship Management

• Maintain professional and courteous relationships with students and parents.
• Handle queries, concerns and objections patiently and effectively.
• Resolve routine admission-related issues through appropriate coordination.
• Ensure a positive and transparent counselling experience.

Candidate Profile:

• Minimum 3 to 8 years of relevant experience in academic counselling, student admissions, education sales or university/college admission operations.
• Experience in higher education, universities, professional courses or educational institutions will be preferred.
• Candidates with a proven track record of achieving admission/enrolment targets will be given preference.
• Must be flexible to work on weekends, holidays and extended hours during peak admission periods, as per the admission calendar and operational requirements.
• Willingness to participate in admission campaigns, open houses, education fairs and other promotional activities.
• Ability to work in a fast-paced, target-driven environment.