Admission Counsellor

JCT Institutions; Madukkarai; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

MS Office proficiency

Job summary

JCT Institutions invites an enthusiastic admissions counselor to assist prospective students and parents across courses. You will counsel, handle enquiries, generate leads, and guide applicants through the admission process.

You will communicate with parents, maintain records, and coordinate follow-ups, ensuring accurate documentation and timely responses.

Fluency in English and Tamil is preferred, with strong MS Office skills and knowledge of admission portals.

Qualifications

• Excellent communication and interpersonal skills.

Responsibilities

• Student Counselling: Counsel prospective students and parents regarding the courses offered, eligibility criteria, admission procedures, fee structure, scholarships, and career opportunities.

Skills

Excellent communication

Counselling & negotiation

Telephone etiquette

Record keeping

Follow-up & coordination

Target-oriented

Student-friendly attitude

Knowledge of higher education

English & Tamil fluency

Tools

MS Office

Online admission portals

Job description

Role & responsibilities

1. Student Counselling: Counsel prospective students and parents regarding the courses offered, eligibility criteria, admission procedures, fee structure, scholarships, and career opportunities.
2. Admission Enquiries: Handle admission enquiries received through phone calls, emails, walk-in visits, websites, and other communication channels.
3. Lead Generation and Follow-up: Contact prospective students, follow up on admission enquiries, maintain regular communication, and convert enquiries into confirmed admissions.
4. Course Guidance: Provide accurate information about undergraduate and postgraduate programmes, specialisations, placement opportunities, and academic facilities.
5. Admission Process Management: Guide students through the complete admission process, including application submission, document verification, eligibility checks, and fee payment.
6. Database Management: Maintain and update student enquiry records, admission registers, follow-up reports, and applicant databases.
7. Parent Communication: Communicate professionally with parents and guardians, address their queries, and provide appropriate guidance regarding the admission process.

Preferred candidate profile: Key Skills and Competencies

• Excellent communication and interpersonal skills.
• Strong counselling, convincing, and negotiation abilities.
• Good telephone etiquette and professional communication.
• Proficiency in MS Office, email, spreadsheets, and online admission portals.
• Ability to maintain accurate records and prepare reports.
• Strong follow-up, coordination, and time-management skills.
• Target-oriented approach with the ability to work under pressure.
• Professional conduct and a student-friendly attitude.
• Knowledge of higher education programmes and admission procedures.
• Fluency in English and Tamil; knowledge of additional languages is an advantage.