Admissions Counsellor

SGT UNIVERSITY; South Delhi; On-site; INR 450,000 - 700,000; Full time

Job summary

SGT University in Gurugram seeks an Academic Counsellor-Admission to guide students and parents through the admissions process. The role involves counselling across telephonic, in-person, and virtual channels, explaining programmes, eligibility, fees, scholarships, and admission steps.

You will convert enquiries to applications and coordinate campus visits, while meeting daily and monthly targets. Ideal candidates have 3–8 years in education sales/admissions, a presentable, confident demeanor,

Qualifications

• 3–8 years of experience in academic counselling or education admissions.
• Experience in higher education admissions preferred.
• Proven track record in achieving admission targets.
• Willingness to work on weekends during peak periods.

Responsibilities

• Counsel prospective students and parents via phone, in-person, and video calls.
• Explain programmes, eligibility, fees, scholarships, and admission steps.
• Guide students to select suitable programmes aligned with goals.
• Convert enquiries into applications and admissions.
• Coordinate campus visits and counselling sessions.
• Handle enquiries from calls, digital platforms, walk-ins, campaigns.
• Maintain timely follow-ups and regular communication.
• Track leads, counselling outcomes, and admission progress.
• Assist with application forms and document requirements.
• Meet daily, weekly, monthly counselling and conversion targets.
• Prepare activity reports and MIS updates.
• Maintain professional relationships with students and parents.
• Participate in campaigns, open houses, education fairs.

Skills

Excellent communication

Interpersonal skills

Presentable personality

Confidence speaking with students/di**

Willingness to learn

Experience in Education Sales/Admissio

Job description

SGT University is looking for a bright, presentable, and confident communicator to join our admissions team!

If you enjoy speaking with people, guiding students, and helping them take the next step in their education, we’d love to hear from you.

Position: Academic Counsellor-Admission (B2C Sales)

Location: Gurugram

Experience: 3-8 years

Work timings: Monday to Saturday, 6 days a week. Sunday is a fixed off.

What we’re looking for:

• Excellent communication and interpersonal skills
• A friendly, professional, and presentable personality
• Confidence speaking with students and parents
• A positive attitude and willingness to learn
• Previous experience in Education Sales, Admissions is a MUST.

Job Description:

Student Counselling & Admission Conversion

• Counsel prospective students and parents through telephonic, face-to-face and virtual interactions.
• Understand students' academic backgrounds, interests, career aspirations and programme preferences.
• Provide detailed and accurate information about academic programmes, eligibility criteria, fee structures, scholarships and admission procedures.
• Guide students in selecting appropriate programmes based on their interests and career objectives.
• Convert prospective enquiries into applications and confirmed admissions.
• Conduct campus visits and coordinate student/parent counselling sessions wherever required.
• Handle admission enquiries received through calls, digital platforms, walk-ins, campaigns and other sources.
• Ensure timely follow-up with prospective students and parents.
• Maintain regular communication with prospective candidates throughout the admission
• Track lead status, counselling outcomes, application progress and admission conversions.

Admission Process Coordination

• Assist students with application forms, document requirements and admission formalities.

Target Achievement & MIS

• Achieve assigned daily, weekly and monthly counselling and admission conversion targets.
• Maintain accurate records of enquiries, follow-ups, applications and confirmed admissions.
• Prepare daily activity reports and admission conversion updates.
• Monitor follow-up pipelines and identify potential admission opportunities.
• Contribute to improving lead conversion and overall admission performance.

Student Experience and Relationship Management

• Maintain professional and courteous relationships with students and parents.
• Handle queries, concerns and objections patiently and effectively.
• Resolve routine admission-related issues through appropriate coordination.
• Ensure a positive and transparent counselling experience.

Candidate Profile:

• Minimum 3 to 8 years of relevant experience in academic counselling, student admissions, education sales or university/college admission operations.
• Experience in higher education, universities, professional courses or educational institutions will be preferred.
• Candidates with a proven track record of achieving admission/enrolment targets will be given preference.
• Must be flexible to work on weekends, holidays and extended hours during peak admission periods, as per the admission calendar and operational requirements.
• Willingness to participate in admission campaigns, open houses, education fairs and other promotional activities.
• Ability to work in a fast-paced, target-driven environment.