Academic Counsellor

Shree Guru Gobind Singh Tricentenary University (SGTU); Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

SGU is seeking an Academic Counsellor-Admission to join the Admissions & Outreach team in Gurugram. The role focuses on student counselling, admission conversion, and guided guidance through the enrollment process.

You will counsel via tele, in-person, and virtual meetings, helping families choose suitable programs. The ideal candidate has 3–8 years in education admissions, strong communication, and a willingness to work weekends during peak periods.

Qualifications

• 3–8 years of experience in academic counselling or admissions.
• Experience in higher education or educational institutions preferred.
• Strong communication and interpersonal skills.
• Flexible to work weekends and peak periods.

Responsibilities

• Counsel prospective students and parents via phone, in person, and virtual meetings.
• Understand students' backgrounds, interests, and program preferences.
• Provide information on programs, eligibility, fees, scholarships, and admissions.
• Guide students to select appropriate programs based on goals.
• Convert enquiries into applications and confirmed admissions.
• Coordinate campus visits and counselling sessions as required.
• Handle admission enquiries from calls, digital platforms, walk-ins, and campaigns.
• Ensure timely follow-up and maintain regular communication with candidates.
• Track lead status, counselling outcomes, and admission progress.
• Assist students with application forms and document requirements.
• Achieve daily, weekly, and monthly counselling and conversion targets.
• Prepare daily activity reports and conversion updates.
• Maintain professional relationships with students and parents.

Skills

Communication skills

Interpersonal skills

Presentable persona

Student/parent confidence

Willingness to learn

Education sales experience

Job description

SGT University is looking for a bright, presentable, and confident communicator to join our admissions team!

If you enjoy speaking with people, guiding students, and helping them take the next step in their education, wed love to hear from you.

Position: Academic Counsellor-Admission (B2C Sales)

Department: Admissions & Outreach

Location: Gurugram

Experience: 3-8 years

Work timings: Monday to Saturday, 6 days a week. Sunday is a fixed off.

What were looking for:

• Excellent communication and interpersonal skills
• A friendly, professional, and presentable personality
• Confidence speaking with students and parents
• A positive attitude and willingness to learn
• Previous experience in Education Sales, Admissions is a MUST.

Job Description:

Student Counselling & Admission Conversion

• Counsel prospective students and parents through telephonic, face-to-face and virtual interactions.
• Understand students' academic backgrounds, interests, career aspirations and program preferences.
• Provide detailed and accurate information about academic programs, eligibility criteria, fee structures, scholarships and admission procedures.
• Guide students in selecting appropriate program based on their interests and career objectives.
• Convert prospective enquiries into applications and confirmed admissions.
• Conduct campus visits and coordinate student/parent counselling sessions wherever required.
• Handle admission enquiries received through calls, digital platforms, walk-ins, campaigns and other sources.
• Ensure timely follow-up with prospective students and parents.
• Maintain regular communication with prospective candidates throughout the admission journey.
• Track lead status, counselling outcomes, application progress and admission conversions.

Admission Process Coordination

• Assist students with application forms, document requirements and admission formalities.

Target Achievement & MIS

• Achieve assigned daily, weekly and monthly counselling and admission conversion targets.
• Maintain accurate records of enquiries, follow-ups, applications and confirmed admissions.
• Prepare daily activity reports and admission conversion updates.
• Monitor follow-up pipelines and identify potential admission opportunities.
• Contribute to improving lead conversion and overall admission performance.

Student Experience and Relationship Management

• Maintain professional and courteous relationships with students and parents.
• Handle queries, concerns and objections patiently and effectively.
• Resolve routine admission-related issues through appropriate coordination.
• Ensure a positive and transparent counselling experience.

Candidate Profile:

• Minimum 3 to 8 years of relevant experience in academic counselling, student admissions, education sales or university/college admission operations.
• Experience in higher education, universities, professional courses or educational institutions will be preferred.
• Candidates with a proven track record of achieving admission/enrolment targets will be given preference.
• Must be flexible to work on weekends, holidays and extended hours during peak admission periods, as per the admission calendar and operational requirements.
• Willingness to participate in admission campaigns, open houses, education fairs and other promotional activities.
• Ability to work in a fast-paced, target-driven environment.