Admission Counsellor

K12 Techno Services; Bengaluru; On-site; INR 300,000 - 520,000; Full time

Job summary

K12 Techno Services in Bengaluru is seeking a Branch Admission Counsellor who enjoys interacting with students and parents and guiding them through the admission journey. You will be the first point of contact to explain programs, admissions processes, and opportunities, while building lasting relationships with families.

The role involves outbound calls, follow-ups, and coordinating home counselling sessions.

Qualifications

• Fluent in English and Kannada.
• Willing to make cold calls.
• Excellent communication and interpersonal skills.
• Confident speaking with prospective students and parents, and generating leads.
• Freshers are welcome to apply.

Responsibilities

• Engage with prospective students and parents through outbound calls, follow-ups and outreach activities.
• Provide clear information about programs and admissions to meet requirements and expectations.
• Handle enquiries via phone, email, and in-person interactions.
• Greet and assist walk-in parents and students, ensuring a positive experience.
• Schedule and coordinate home counselling sessions with families.
• Conduct counselling conversations to help families make informed education decisions.
• Maintain accurate records of leads, interactions, and admissions activities.
• Follow up consistently with prospective families through the admission process.
• Collaborate with Sales and Admissions Team to improve lead conversion.
• Aim to meet counselling, follow-up, and admission targets with high customer service standards.

Skills

Fluent English

Kannada

Cold calling

Communication

Lead generation

Job description

BRANCH ADMISSION COUNSELLOR

Ideal Candidate Profile

• Should be fluent in English and Kannada.
• Should be comfortable and willing to make cold calls.
• Good communication and interpersonal skills.
• Should be confident in speaking with prospective students/parents and generating leads.
• Willing to work from any of the following locations:
  • Malleshwaram
  • Vijayanagar
  • Kengeri

Job Summary

We are looking for a motivated, confident, and people-oriented Branch Admission Counsellor to join our team. The role is ideal for someone who enjoys interacting with students and parents, understands their needs, and can confidently guide them through the admission journey.

As an Admission Counsellor, you will be the first point of contact for prospective students and parents, helping families understand our academic programs, admission process, and available opportunities.

Key Responsibilities

• Engage with prospective students and parents through outbound calls, follow-ups, and other outreach activities.
• Understand the requirements and expectations of students and parents and provide clear, accurate information about programs and admissions.
• Handle parent and student enquiries professionally through phone, email, and in-person interactions.
• Welcome and assist walk-in parents and students, ensuring a positive and informative experience.
• Schedule and coordinate home counselling sessions with parents and prospective students.
• Conduct meaningful counselling conversations and help families make informed decisions about their child's education.
• Maintain accurate and updated records of leads, interactions, follow-ups, and admission activities.
• Follow up consistently with prospective families and support them throughout the admission process.
• Work closely with the Sales and Admissions Team to strengthen lead conversion and outreach initiatives.
• Achieve assigned counselling, follow-up, and admission targets while maintaining a high standard of customer service.

What Were Looking For

• Excellent communication and interpersonal skills.
• Confident and positive approach while interacting with parents and students.
• Strong convincing, counselling, and relationship-building abilities.
• Good follow-up skills with a result-oriented mindset.
• Ability to understand customer needs and provide suitable solutions.
• Comfortable making calls and engaging with new people.

Additional Requirements

• Basic computer skills and the ability to maintain records.
• Freshers with excellent communication skills are welcome to apply.
• Prior experience in admissions, counselling, education, customer service, tele-calling, or sales will be an added advantage.

Why Join Us?

• Be part of an education-focused environment where your work directly contributes to students' futures.
• Opportunity to develop strong skills in communication, counselling, sales, and relationship management.
• Work in a dynamic and people-oriented environment with opportunities to learn and grow.
• Gain valuable experience in the rapidly growing education and admissions sector.
• Opportunity to build a rewarding career based on performance, initiative, and results.

Ideal Candidate

We are looking for someone who is energetic, ambitious, empathetic, and motivated to growsomeone who can confidently connect with families, understand their concerns, and turn every interaction into a meaningful opportunity. If you are passionate about working with people, enjoy achieving targets, and want to build a career in the education sector, we would love to hear from you.