Academic Counsellor
Technovalley
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Benefits offered by this job
Job summary
Technovalley Software India Pvt. Ltd. in Kochi, Kerala, invites an Academic Counsellor to guide prospective students in choosing educational and career paths.
You will support admissions, student engagement, and lead nurturing, ensuring a smooth journey from inquiry to enrollment. The role requires strong communication, empathy, and goal‑oriented approach to help students align aspirations with suitable programs.
Qualifications
- Bachelor's degree in any discipline; master's degree or certification adds advantage.
- 1–5 years in academic counselling, admissions, student relations or education consulting.
- Freshers with strong counselling skills may apply.
Responsibilities
- Counsel prospective students on academic programs and career opportunities.
- Manage admissions counselling from inquiry to enrollment and maintain records.
- Qualify leads and coordinate follow-ups to maximize conversions.
- Engage students through orientation, webinars, and events.
- Coordinate with schools and institutions for outreach and visibility.
- Maintain CRM data accuracy and provide regular reports.
Skills
Education
Tools
Job description
Academic Counsellor
Technovalley Software India Pvt. Ltd.
Academic Counsellor
Kochi, Kerala, India
Full-Time
Admissions & Student Success
Admissions Manager / Director Academics & Admissions
Technovalley Software India Pvt. Ltd. is seeking a dynamic, student-focused, and results-oriented Academic Counsellor to guide prospective students in making informed educational and career decisions.
The Academic Counsellor will play a key role in admissions, student engagement, career guidance, lead nurturing, and relationship management. The ideal candidate should possess strong communication skills, a passion for education, and the ability to understand students' aspirations and align them with suitable academic and career pathways.
- Counsel prospective students regarding academic programs, certifications, and career opportunities.
- Understand students' educational background, interests, skills, and career goals.
- Recommend suitable courses and learning pathways based on individual aspirations.
- Provide guidance on career opportunities in emerging technologies and professional domains.
- Address student queries regarding curriculum, certifications, placements, and career outcomes.
- Manage the complete admissions counselling process from inquiry to enrollment.
- Follow up with prospective students through calls, emails, WhatsApp, and other communication channels.
- Convert inquiries into admissions through effective counselling and relationship-building.
- Maintain accurate records of student interactions and admissions activities.
- Assist students with application procedures, documentation, and enrollment formalities.
- Handle leads generated through digital marketing campaigns, events, referrals, and outreach programs.
- Qualify leads and identify student requirements.
- Conduct regular follow-ups to maximize admission conversions.
- Maintain lead status updates in CRM systems.
- Achieve assigned admission and conversion targets.
- Build strong relationships with prospective and enrolled students.
- Conduct orientation and awareness sessions.
- Participate in webinars, workshops, career guidance programs, and educational events.
- Support student engagement initiatives throughout the admissions lifecycle.
- Ensure a positive student experience from inquiry to onboarding.
- Assist in building relationships with schools, colleges, universities, and educational institutions.
- Participate in campus visits, career fairs, seminars, and awareness programs.
- Represent the organization during educational and promotional events.
- Respond professionally to student and parent inquiries.
- Build trust and maintain long‑term relationships with students and stakeholders.
- Coordinate with academic, placement, and administrative teams to provide accurate information.
- Maintain high standards of customer service and student satisfaction.
- Maintain accurate records of counselling sessions and admissions activities.
- Prepare daily, weekly, and monthly admissions reports.
- Track student inquiries, applications, conversions, and enrollment statistics.
- Ensure compliance with organizational policies and admission procedures.
Performance will be evaluated based on:
- Number of student inquiries handled
- Lead‑to‑admission conversion ratio
- Enrollment targets achieved
- Student satisfaction levels
- Follow-up effectiveness
- CRM data accuracy
- Student retention support
- Participation in outreach and engagement activities
- Bachelor's Degree in any discipline.
- Master's Degree or relevant certification is an added advantage.
- 1–5 years of experience in Academic Counselling, Admissions, Student Relations, Customer Service, Sales, or Education Consulting.
- Freshers with excellent communication and counselling skills may also apply.
- Academic Counselling
- Career Guidance
- Student Relationship Management
- Problem Solving
- Active Listening
- Excellent verbal and written communication skills
- Presentation and public speaking abilities
- Professional telephone etiquette
- Lead Conversion
- Admissions Counselling
- CRM Management
- Target Achievement
- Follow-up Management
- MS Office
- Google Workspace
- CRM Software
- Email Communication Tools
- Passion for education and student success.
- Positive and empathetic attitude.
- Strong interpersonal skills.
- Goal‑oriented and self‑motivated.
- Ability to work under admission targets and deadlines.
- Professional appearance and conduct.
- Opportunity to work in a fast‑growing education and technology organization.
- Professional development and career growth opportunities.
- Exposure to emerging technologies and industry‑focused programs.
- Performance‑based incentives and recognition.
- Collaborative and student‑centric work environment.
Position: Academic Counsellor
Department: Admissions & Student Success
Location: Kochi, Kerala, India
Employment Type: Full-Time
Reporting To: Admissions Manager / Director – Academics & Admissions
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