Store Manager 3 - Digital Operations

Reliance Infrastructure; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Reliance Infrastructure in Chennai is seeking a Store Manager 3 - Digital Operations to lead a high‑volume store. You will oversee P&L, drive sales, ensure customer satisfaction and align operations with brand standards.

Ideal candidates hold an MBA, have 5–10 years of store leadership experience, and excel in people management, analytics and strategic planning.

Qualifications

• Post Graduation/MBA required.
• 5–10 years store management experience.
• Strong problem solving, decision making, delegation and analytics skills.

Responsibilities

• Role is responsible for managing the P&L and driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Skills

Store management

P&L management

Sales driving

Customer service

People management

Excel & PPT

Education

Post Graduation/MBA

Tools

SAP CRM

Job description

Store Manager 3 - Digital Operations[64765234]

Posted Date

15 Sep, 2026

Business

Family

Digital Store

Functional Business Area

Store Operations

Location

Job Responsibilities

• This role is responsible for managing the P&L and driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.Business Management:Gross MarginSOHSegment & Brand mixDiscount Management Inventory ManagementAssortment - catchment/competetionDefective ManagementShrinkageML adherencePlano audit

Education Requirements

• Post Graduation/MBA

Experience Requirements

• 5-10 yrs

Behavioural

• PRProblem SolvingDecision MakingDelegation & followupAnalytical Skills - DSS/BOCInterpretation skillsPeople Management - working with people, leading & supervisingInterviewing skills Complaint Managementadvance Excel & PPTTrouble shootingFNR processSAP CRMDecision Matrix influencing