Store Manager

Vodafone Idea Limited; Kolkata District; On-site; INR 420,000 - 600,000; Full time

Job summary

Vodafone Idea Limited in Kolkata is seeking a Store Manager who will oversee adherence to store processes, ensure stock availability, and support front-line staff in daily operations.

The role focuses on reducing losses, driving customer satisfaction, organizing product displays, and coaching Store Executives to sustain high performance and retention.

Qualifications

• Graduate with P&L management skills.
• 2-3 years of work experience in Retail Industry.
• Store Management

Responsibilities

• Monitor and ensure quality of acquisition through store.
• Increase revenue per footfall by aiding customers' purchase decisions.
• Achieve profitability targets for the store.
• Minimize losses from pilferage and shrinkage.
• Manage churn and ensure customer satisfaction for walk-in customers.
• Ensure proper placement of pop-ups and product displays at store and resolve store-specific issues within timelines.
• Coach and train Store Executives; ensure retention and motivation of both on-roll and associate employees.

Skills

P&L Management

Retail Experience

Store Management

Job description

Job Purpose

Responsible for adherence tostoreprocesses in terms of documentation and systems. Maintain availability of stock at thestorewhile adhering to norms

Core Competencies, Knowledge, Experience

• Monitoring and ensure quality of acquisition throughstore
• Increasing revenue per footfall by aiding customers purchase decisions
• Achieving profitability (Return on investment) targets for thestore
• Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
• Managingchurn and achieve customer satisfaction for walk-in customers
• Ensure appropriate placement of pop-ups and product displays atstoreand I resolvestore-specific issues within specific timelines
• Coach & trainStoreExecutives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees

Must have technical / professional qualifications

• Graduate with P&L Management skills.
• 2-3 years of work experience inRetailIndustry
• StoreManagement