Store Manager

Amartex; Shimla district, Samrala; On-site; INR 600,000 - 900,000; Full time

Job summary

Amartex Store is seeking a Store Manager to oversee day-to-day operations across multiple locations in Himachal Pradesh. You will drive sales, manage inventory, ensure exceptional customer service, and lead the store team to meet targets.

The role requires 3–7 years of relevant retail/store management experience, with a Graduate degree or MBA/PGDM in Retail/Marketing preferred. Location-specific responsibilities include maintaining store standards and ensuring compliance with SOPs.

Qualifications

• Education: Graduate preferred; MBA/PGDM in Retail/Marketing is an advantage.
• Experience: 3–7 years of relevant retail/store management experience.

Responsibilities

• Achieve monthly and annual sales targets.
• Drive store revenue, conversion, average bill value, and customer retention.
• Plan and execute promotional activities to increase sales.
• Monitor daily/weekly/monthly store performance and take corrective actions.
• Ensure smooth opening and closing of the store.
• Maintain store presentation, visual merchandising, cleanliness, and hygiene.
• Ensure compliance with company policies, SOPs, and operational standards.
• Handle customer complaints and resolve issues promptly.
• Monitor stock levels and ensure optimum inventory availability.
• Conduct regular stock audits and cycle counts.
• Minimize stock loss, damage, expiry, and shrinkage.
• Coordinate stock receiving, transfers, replenishment, and returns.
• Recruit, train, coach, and motivate store staff.
• Prepare staff rosters and manage attendance and leave.
• Set individual targets and conduct performance reviews.
• Ensure discipline, grooming, and professional behavior of the team.
• Ensure accurate cash handling and daily cash reconciliation.
• Monitor billing and POS transactions.
• Ensure adherence to statutory, safety, and security requirements.
• Maintain required store records and reports.

Skills

Team management

Sales target achievement

Inventory management

Customer service

Education

Graduate/MBA in Retail/Marketing

Job description

Position: Store Manager

Department: Retail / Store Operations
Reporting To: Cluster Head
Location: Samrala, Theog, Rampur (HP), Anni (HP), Karsog (HP), Nerwa, Rohru.
Experience: Minimum 5 Years

Job Purpose

To manage the day-to-day operations of the store, achieve sales and profitability targets, ensure excellent customer service, maintain inventory accuracy, and lead the store team effectively.

Key Responsibilities

• Sales & Business
  • Achieve monthly and annual sales targets.
  • Drive store revenue, conversion, average bill value, and customer retention.
  • Plan and execute promotional activities to increase sales.
  • Monitor daily/weekly/monthly store performance and take corrective actions.
• Store Operations
  • Ensure smooth opening and closing of the store.
  • Maintain store presentation, visual merchandising, cleanliness, and hygiene.
  • Ensure compliance with company policies, SOPs, and operational standards.
  • Handle customer complaints and resolve issues promptly.
• Inventory Management
  • Monitor stock levels and ensure optimum inventory availability.
  • Conduct regular stock audits and cycle counts.
  • Minimize stock loss, damage, expiry, and shrinkage.
  • Coordinate stock receiving, transfers, replenishment, and returns.
• Team Management
  • Recruit, train, coach, and motivate store staff.
  • Prepare staff rosters and manage attendance and leave.
  • Set individual targets and conduct performance reviews.
  • Ensure discipline, grooming, and professional behavior of the team.
• Cash & Compliance
  • Ensure accurate cash handling and daily cash reconciliation.
  • Monitor billing and POS transactions.
  • Ensure adherence to statutory, safety, and security requirements.
  • Maintain required store records and reports.

Qualification

Education: Graduate preferred; MBA/PGDM in Retail/Marketing is an advantage.
Experience: 3–7 years of relevant retail/store management experience.