Steward

Bahri Hospitality & Cuisines; Ludhiana; On-site; INR 167,000 - 234,000; Full time

Job summary

Bahri Hospitality & Cuisines in Ludhiana invites friendly, service-oriented GSA/Stewards to ensure guest experience, table service, and smooth daily cafe operations.

Responsibilities include greeting guests, taking orders, serving per standards, keeping areas clean, assisting with billing, and collaborating with kitchen and bar teams.

The role requires good communication, a guest-focused attitude, and flexibility to work shifts, weekends, and peak hours.

Qualifications

• Prior experience as GSA/Steward or service staff in hospitality preferred.
• Strong communication and interpersonal skills.
• Guest-focused attitude with positive body language.
• Willingness to work in shifts including weekends and peak hours.

Responsibilities

• Greet and welcome guests warmly and assist with seating
• Take food and beverage orders accurately and ensure timely service
• Serve food and drinks as per brand standards and presentation guidelines
• Ensure tables, service areas and guest zones are clean, organized and well set at all times
• Support guests with menu knowledge, basic recommendations and order clarifications
• Coordinate closely with kitchen and bar teams to ensure smooth order flow
• Handle guest requests, basic concerns and service recovery in a polite and professional manner
• Assist in billing and payment process whenever required
• Follow hygiene, food safety and grooming standards strictly as per company SOPs
• Support opening and closing duties of the outlet
• Assist supervisors and shift managers in daily operational requirements

Skills

Communication

Interpersonal

Guest-focused

Shift work

Job description

Job Summary

We are looking for friendly and service-oriented GSA / Stewards to ensure excellent guest experience, smooth table service and support daily caf / restaurant operations.

Roles & Responsibilities

• Greet and welcome guests warmly and assist with seating
• Take food and beverage orders accurately and ensure timely service
• Serve food and drinks as per brand standards and presentation guidelines
• Ensure tables, service areas and guest zones are clean, organized and well set at all times
• Support guests with menu knowledge, basic recommendations and order clarifications
• Coordinate closely with kitchen and bar teams to ensure smooth order flow
• Handle guest requests, basic concerns and service recovery in a polite and professional manner
• Assist in billing and payment process whenever required
• Follow hygiene, food safety and grooming standards strictly as per company SOPs
• Support opening and closing duties of the outlet
• Assist supervisors and shift managers in daily operational requirements

Candidate Profile

• Prior experience as GSA / Steward / Service Staff in a caf, restaurant or hotel preferred
• Good communication and interpersonal skills
• Guest-focused attitude and positive body language
• Ability to work in shifts, weekends and peak hours
• Basic knowledge of food & beverage service and hygiene standards