Steward / Service Associate

ESP Engineered; Sahibzada Ajit Singh Nagar; On-site; INR 27,900 - 50,220; Full time

Job summary

ESP Engineered is looking for dynamic Stewards / Service Associates in Sahibzada Ajit Singh Nagar, Punjab. The position involves providing prompt and friendly food and beverage service, maintaining cleanliness, and ensuring an enjoyable dining experience. Ideal candidates will possess good communication skills, a positive attitude, and a willingness to learn. Freshers are welcome; a Hotel Management Diploma is preferred but not mandatory. This role impacts guest satisfaction directly and supports smooth restaurant operations.

Qualifications

• Candidate should have basic food and beverage service knowledge.
• Strong communication skills and the ability to interact well with guests.
• Must have a positive attitude and a willingness to learn.

Responsibilities

• Greet guests and assist with seating according to service standards.
• Take and convey food and beverage orders accurately.
• Serve food and beverages in a timely manner.

Skills

Basic food & beverage service knowledge

Good communication and interpersonal skills

Positive attitude and willingness to learn

Ability to work in a team environment

Time management and multitasking ability

Physical stamina for long working hours

Education

10+2 / Graduate (Hotel Management Diploma preferred but not mandatory)

Job description

We are seeking a dynamic and enthusiastic (Designation Name), Purpose of the position

Stewards / Service Associates responsible for providing prompt, accurate, and friendly food and beverage service to guests, maintaining cleanliness and hygiene standards, and supporting smooth day-to-day restaurant operations to ensure a positive dining experience.

Key Responsibilities

• Greet guests and assist with seating as per service standards
• Take food and beverage orders accurately and punch orders in POS
• Serve food and beverages promptly and as per presentation standards
• Maintain cleanliness of tables, service stations, and dining areas
• Coordinate with kitchen and service team for smooth service flow
• Follow hygiene, grooming, and safety standards at all times
• Assist in closing duties, side work, and outlet readiness

Impact of the Role

• Directly impacts guest satisfaction and service quality
• Supports efficient restaurant operations and table turnover
• Maintains cleanliness, hygiene, and brand image
• Enhances overall dining experience through courteous service

Key Skills and Competencies

• Basic food & beverage service knowledge
• Good communication and interpersonal skills
• Positive attitude and willingness to learn
• Ability to work in a team environment
• Time management and multitasking ability
• Physical stamina for long working hours

Educational / Professional Qualification

10+2 / Graduate (Hotel Management Diploma preferred but not mandatory)

Work Experience

0–2 years of experience in restaurant or hospitality service (Freshers can be considered)