Sr Health Counsellor

BK Arogyam; New Delhi; On-site; INR 240,000 - 480,000; Full time

Benefits offered by this job

Desk job

Training programs

Performance bonuses

Healthcare wellness perks

Job summary

BK Arogyam seeks a Health Counsellor to engage customers via inbound and outbound leads, understand health goals, and guide them to suitable packages and medical services. The role blends empathetic counselling with a strong sales orientation to drive conversions.

The position is an indoor desk job with training programs, performance-based rewards, and wellness perks for the employee and family. Prior experience in healthcare/wellness and Hindi fluency are valued.

Qualifications

• Bachelor's degree in any stream; diploma in Nutrition/Science/Pharmacy/Nursing advantageous
• 1–3 years in Tele-calling, inbound/outbound sales, customer service, BPO, or Healthcare/Wellness
• Excellent command of spoken Hindi; basic English for data entry and documentation

Responsibilities

• Assist customers in selecting health packages and services to meet goals
• Engage customers via inbound/outbound leads with empathetic counselling
• Support sales targets through effective product/service guidance

Skills

Tele-calling

Inbound/Outbound sales

Customer service

BPO

Healthcare industry

Hindi language

Education

Bachelor's degree

Job description

Job Summary

The primary role of the Health Counsellor is to connect with customers (via Inbound/Outbound leads), understand their health goals or medical concerns, and guide them toward the most suitable health packages, consultations, or medical services offered by the company to drive successful conversions. This position requires balancing empathetic customer counselling with a highly target-driven sales approach.

Benefits

• Comfortable Desk Job: This is a 100% indoor/office job. There is absolutely no field-work, door-to-door selling, or traveling under harsh weather conditions.
• Skill Development Training: Free corporate training programs focusing on advanced sales techniques, consumer psychology, medical terminology, and CRM managemen
• Performance Recognition Rewards: Beyond standard monthly incentives, employees receive quarterly/annual bonuses, gift vouchers, and electronics gadgets for being top performers.
• Healthcare Wellness Perks: Free or heavily discounted health checkups, corporate medical consultations, and special wellness packages for the employee and their immediate family members.

Job Requirements

o qualify for this position, candidates must meet the following criteria:

• Educational Qualification: Minimum of a Bachelor s Degree (Graduation) in any stream. Candidates with a background or diploma in Nutrition, Science, Pharmacy, or Nursing will receive a distinct advantage.
• Professional Experience: 1 to 3 years of experience in Tele-calling, Inbound/Outbound Sales, Customer Service, BPO, or the Healthcare/Wellness industry. (Exceptional freshers with natural communication flair can also be considered).
• Language Proficiency: Excellent command over spoken Hindi is mandatory. Basic or working professional knowledge of English is required for data entry and documentation.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.