Call center Executive

InfoWryt Solutions LLP; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

InfoWryt Solutions LLP in Bengaluru, India seeks enthusiastic Call Center Advisors for a healthcare domain customer service and sales role. You will handle inbound and outbound calls, assist potential customers, and guide them through services/products.

You will work in a roster-based shift environment, meeting daily targets while delivering high-quality service. Fluency in English and Hindi, plus a regional language, is preferred to support diverse customers.

Qualifications

• Excellent communication in English and Hindi, plus a regional language.
• Strong interpersonal skills and confidence on calls.
• Ability to handle both sales and service interactions.

Responsibilities

• Handle customer inquiries confidently and professionally over phone calls.
• Provide excellent service and convert hot leads into sales.
• Understand customer needs and guide them through services/products.
• Follow up with leads and maintain customer satisfaction.
• Work collaboratively in shifts as per the roster schedule.
• Handle calls and convert inquiries into bookings/sales.
• Meet daily targets and maintain high-quality standards.

Skills

customer service

communication

english

hindi

regional language

call center

sales

customer satisfaction

healthcare

customer services

Job description

About The Role

We are looking for enthusiastic and confident Call Center Advisors to join our dynamic team in the healthcare domain. As part of our customer service and sales team, you will handle inbound and outbound calls, providing support and assistance to potential customers.

We are looking for enthusiastic and confident Call Center Advisors to join our dynamic team in the healthcare domain. As part of our customer service and sales team, you will handle inbound and outbound calls, providing support and assistance to potential customers.

Key Responsibilities

• Handle customer inquiries confidently and professionally over phone calls.
• Provide excellent service and convert hot leads into sales.
• Understand customer needs and guide them through services/products.
• Follow up with leads and maintain customer satisfaction.
• Work collaboratively in shifts as per the roster schedule.
• Handle calls and convert inquiries into bookings/sales.
• Meet daily targets and maintain high-quality standards.

Required Skills

• Excellent communication in English, Hindi, and a regional language.
• Strong interpersonal skills and confidence on calls.
• Ability to handle both sales and service interactions.
• High adaptability to work in a roster-based shift environment.
• Willingness to work in rotational shifts

Skills: customer service,communication,english,hindi,customer,customer satisfaction,healthcare,call center,call center executive,customer services