Tele Counselor

Impact Hr N Km Solutions; Nashik District; On-site; INR 150,000 - 350,000; Full time

Job summary

Impact Hr N Km Solutions is seeking a Sales Executive to handle outbound/inbound calling, qualify leads, and drive opportunities. You will work with CRM tools to record interactions, follow up with prospects, and schedule demos for senior sales staff.

The role targets daily call quotas, weekly/monthly sales goals, and precise data management in CRM systems. Ideal for early-career applicants with strong communication and negotiation skills.

Qualifications

• Experience 0-2 years in ITES / BPO / KPO / LPO / Customer Service.

Responsibilities

• Outbound Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.
• Lead Qualification Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.
• Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.
• Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).
• Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.
• Feedback Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Skills

Outbound Calling

Inbound Calling

Negotiation Skills

Cold Calling

Presentation Skills

Microsoft Excel

Phone Banking

Marketing Communication

Domestic BPO

International BPO

BPO Non Voice

Outbound Sales

Convincing Power

Tools

Salesforce

Zoho

Hubspot

Job description

RSS Feed

Key Responsibilities

• Outbound Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.
• Lead Qualification Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.
• Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.
• Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).
• Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.
• Feedback Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Experience 0 - 2 Years Salary 1 Lac 50 Thousand To 3 Lac 50 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service Qualification Key Skills

• Microsoft Excel
• Motivating Skill
• Phone Banking
• Outbound Calling
• Marketing Communication
• KPO
• Domestic BPO
• Voice Process
• Presentation Skills
• International BPO
• Inbound
• Negotiation Skills
• Convincing Power
• Cold Calling
• BPO Non Voice
• Outbound Sales

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.