Sr Executive/ Assistant Manager - Reservations & Ticketing

Stic Travels; New Delhi; Vor Ort; INR 280.000 - 420.000; Vollzeit

Zusammenfassung

Stic Travels in Delhi is seeking a reservations and ticketing executive to manage end-to-end airline bookings and ticketing operations. You will ensure excellent customer service and coordinate with customers and travel agents to resolve issues.

Responsibilities include handling bookings, reissuance, cancellations, fare calculations and PNR follow-ups while maintaining accurate records and reports in line with airline policies and procedures.

Aufgaben

• Manage end-to-end airline reservations and ticketing operations.
• Ensure excellent customer service and efficient coordination with customers and travel agents.
• Handle bookings, reissuance, cancellations, fare calculations, and PNR follow-ups.
• Coordinate with airlines and other stakeholders to resolve issues.
• Maintain accurate records and reports of reservations and ticketing transactions.
• Adhere to airline policies and procedures.

Jobbeschreibung

• Manage end-to-end airline reservations and ticketing operations.
• Ensure excellent customer service and efficient coordination with customers and travel agents.
• Handle bookings, reissuance, cancellations, fare calculations, and PNR follow-ups.
• Coordinate with airlines and other stakeholders to resolve issues.
• Maintain accurate records and reports of reservations and ticketing transactions.
• Adhere to airline policies and procedures.