Ticketing Executive

GTK Group Inc; New Delhi; On-site; INR 350,000 - 600,000; Full time

Job summary

GTK Group Inc is seeking a travel coordinator to manage air ticket bookings for domestic and international routes. The role involves handling reservations, cancellations, reissues, and refunds, while ensuring compliance with fare rules and airline policies.

You will coordinate with airlines, clients, and vendors and address customer queries professionally. Visa/travel package knowledge is a plus, and strong communication and computer skills are required.

Qualifications

• Experience in domestic & international air ticket booking.
• Handling flight reservations, cancellations, reissues & refunds.
• Good understanding of fare rules and airline policies.
• Coordinate with airlines, clients, and vendors.
• Ability to manage customer queries professionally.
• Basic knowledge of visa/travel packages is an advantage.
• Good communication and computer skills.

Skills

Air ticketing

Flight reservations

Fare rules

Coordination

Customer service

Visa/travel packages

Communication

Computer skills

Tools

Amadeus

Job description

Job Requirements:

• Experience in domestic & international air ticket booking
• Knowledge of GDS systems like Amadeus
• Handling flight reservations, cancellations, reissues & refunds
• Good understanding of fare rules and airline policies
• Coordinate with airlines, clients, and vendors
• Ability to manage customer queries professionally
• Basic knowledge of visa/travel packages is an advantage
• Good communication and computer skills