Reservation Executive

Zoho; Chennai District; On-site; INR 180,000 - 300,000; Full time

Job summary

Zoho in Chennai is seeking dynamic Reservation Executives to join the airport and travel services team. You will handle passenger inquiries about flight schedules, fares and availability, make and manage reservations, assist with ticket bookings, cancellations and changes, and provide accurate information on timings, routes and baggage policies.

Freshers and experienced candidates can apply. Strong communication and customer-handling skills, plus basic computer knowledge, are essential.

Qualifications

• Freshers and experienced candidates welcome.
• Good communication and customer-handling skills.
• Basic computer knowledge.

Responsibilities

• Handle passenger/customer inquiries regarding flight schedules, fares and availability.
• Make and manage flight reservations and bookings.
• Assist customers with ticket booking, cancellation, rescheduling and basic travel-related queries.
• Provide accurate information about flight timings, routes, fares and baggage policies.
• Process airline tickets and maintain booking records.
• Coordinate with customers regarding booking confirmations and travel details.
• Assist passengers with check-in and boarding-related information when required.

Skills

Communication skills

Customer handling

Basic computer knowledge

Job description

We are looking for dynamic Male & Female candidates for the position of Reservation Executive in the airport/travel services sector.

• Handle passenger/customer inquiries regarding flight schedules, fares and availability.
• Make and manage flight reservations and bookings .
• Assist customers with ticket booking, cancellation, rescheduling and basic travel-related queries.
• Provide accurate information about flight timings, routes, fares and baggage policies.
• Process airline tickets and maintain booking records.
• Coordinate with customers regarding booking confirmations and travel details.
• Assist passengers with check-in and boarding-related information when required.

• Experience: Freshers & Experienced candidates can apply
• Gender: Male & Female
• Good communication and customer-handling skills
• Basic computer knowledge
• Positive attitude and willingness to work in shifts