Sr Customer Support - International

Crescare Solutions

Thane

On-site

INR 426,535 - 510,904

Full time

14 days+

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Benefits offered by this job

Cab Facility Available

Job summary

Crescare Solutions is seeking an International Customer Service Representative in Thane, Maharashtra. The role involves providing customer support, enhancing customer satisfaction, and ensuring a positive customer experience. Responsibilities include responding to inquiries, resolving issues quickly, and delivering exceptional service to clients. Candidates should possess strong communication skills, teamwork ability, and proficiency in multiple languages is a plus. The position offers a full-time schedule with US rotational night shifts and a cab facility.

Qualifications

Customer service experience with a focus on satisfaction and experience.
Strong communication and interpersonal skills are required.
Ability to work in a team as well as independently.

Responsibilities

Respond to customer inquiries and resolve issues promptly.
Deliver exceptional service to international clientele.
Ensure customer satisfaction and improve customer experience.

Skills

Customer Service Representatives

Customer Service

Customer Support skills

Strong communication and interpersonal skills

Ability to work effectively in a team and independently

Proficiency in multiple languages

Education

SSC/HSC/GRADUATE

Job description

Role Description

This is a full-time, on-site role located in Mumbai for an International Customer Service Representative. The representative will handle day-to-day tasks such as providing customer support, ensuring customer satisfaction, and enhancing customer experience.

Responsibilities include responding to customer inquiries, resolving issues promptly, and delivering exceptional service to our international clientele.

Qualifications