US International Voice Process

Crescare Solutions; Thane; On-site; INR 426,535 - 510,904; Full time

Benefits offered by this job

Cab Facility

Job summary

Crescare Solutions is seeking an International Customer Service Representative for a full-time, on-site role located in Mumbai. The representative will provide customer support, ensure satisfaction, and enhance customer experience for international clientele. Key requirements include strong communication skills, customer service experience, and the ability to work effectively in teams or independently. Fresh graduates are welcome to apply as well, with a competitive salary of up to ₹42,000 and additional cab facilities provided.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to work effectively in a team and independently.
• Experience in delivering customer satisfaction and enhancing customer experience.

Responsibilities

• Responding to customer inquiries promptly.
• Resolving issues and delivering exceptional service.
• Enhancing customer satisfaction for international clientele.

Skills

Customer Service

Customer Support

Communication Skills

Interpersonal Skills

Teamwork

Multilingual Proficiency

Education

SSC/HSC/Graduate

Job description

Role Description

Full‑time, on‑site role located in Mumbai for an International Customer Service Representative. The representative will handle day‑to‑day tasks such as providing customer support, ensuring customer satisfaction, and enhancing customer experience.

Responsibilities

• Responding to customer inquiries, resolving issues promptly, and delivering exceptional service to our international clientele.

Qualifications

• Customer Service Representatives, Customer Service, and Customer Support skills
• Experience in ensuring Customer Satisfaction and Customer Experience
• Strong communication and interpersonal skills
• Ability to work effectively in a team and independently
• Proficiency in multiple languages is a plus
• SSC/HSC/Graduate
• Freshers and Experienced Both can

Location

Thane, Malad, Andheri, Powai, Mira Road

Salary

Up to 42k

Shifts

US Rotational Night Shifts / 2 days Rotational weekoffs

Cab Facility

Available