International Voice Process - US

Crescare Solutions

Mumbai

On-site

INR 406,224 - 486,576

Full time

14 days+

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Benefits offered by this job

Cab facility available

Job summary

A customer service provider is looking for an International Customer Service Representative in Mumbai. The role involves responding to customer inquiries and resolving issues to ensure client satisfaction. Candidates should have strong customer service skills, proficiency in English, and experience in voice processes. Comfortable night shifts are expected, and the position comes with a cab facility. Salary is up to ₹40,000.

Qualifications

Strong customer service and support skills.
Experience with customer satisfaction and experience.
Good communication and interpersonal skills.

Responsibilities

Respond to customer inquiries.
Resolve issues promptly.
Deliver exceptional service to clients.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Teamwork

Proficiency in English

Education

HSC/Graduate

Job description

Role Description

This is a full-time, on-site role located in Mumbai for an International Customer Service Representative. The representative will handle day-to-day tasks such as providing customer support, ensuring customer satisfaction, and enhancing customer experience.

Responsibilities

Responding to customer inquiries, resolving issues promptly, and delivering exceptional service to our international clientele.

Qualifications

Customer Service Representatives, Customer Service, and Customer Support skills
Experience in ensuring Customer Satisfaction and Customer Experience
Strong communication and interpersonal skills
Ability to work effectively in a team and independently
Proficiency in English Language
HSC/GRADUATE
One Year International Voice process Experience mandatory
- You should be comfortable working in night shift

Location

Powai, Thane, Mira Road

Salary

upto 40k

Shifts

US Rotational Night Shifts / 2 days Rotational weekoffs

Cab Facility Available

Employer's No.

6392378294

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