Software Engineer

Ecolab Quimica Ltda.; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Benefits offered by this job

Professional certifications

Exposure to ITIL processes

Job summary

Ecolab Quimica Ltda. in Bengaluru seeks a ServiceNow Software Engineer to design, develop, configure, and maintain ServiceNow applications and integrations, ensuring scalable and secure solutions while following best practices.

The role requires 3+ years of hands-on ServiceNow development, strong JavaScript and REST/SOAP expertise, CMDB and ITSM familiarity, and collaboration with architects and stakeholders in an Agile environment.

Qualifications

• 3+ years of hands-on ServiceNow development experience.
• Strong experience with JavaScript, REST/SOAP APIs and integrations.
• In-depth knowledge of ServiceNow platform architecture.
• Experience with CMDB and ITSM.
• Familiarity with ITOM, HRSD.
• Understanding of ACLs, roles, and security best practices.
• Experience working in Agile/Scrum environments.

Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices.
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
• Develop and maintain modules such as ITSM, ITOM, HRSD, and CSM.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub.
• Create and manage workflows and data integration processes.
• Perform unit testing, debugging, and troubleshooting of platform issues.
• Support platform upgrades, patches, and releases.
• Collaborate with architects, business analysts, and stakeholders to gather requirements.

Skills

ServiceNow development

JavaScript

REST/SOAP APIs

Agile / Scrum

CMDB

ITSM

ITOM

HRSD

ACLs & security

Flow Designer / Workflows

Education

Bachelor’s degree in Computer Science / Information Technology

Tools

CSA CAD Certifications

UI Builder / Service Portal

IntegrationHub

Job description

ServiceNow Software Engineer

Job Summary .

We are seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands‑on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer
• Develop and maintain ServiceNow modules such as ÏTSM , CSM, APO , MCO, Finance Management, Employee Centre.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub
• Create and manage workflows, FlowDesinger and ETL, Integration Hub , DataFabric/Zero Copy Connectors , tranformation
• Perform unit testing, debugging, and troubleshooting of platform issues
• Support platform upgrades, patches, and releases
• Collaborate with architects, business analysts, and stakeholders to gather requirements
• Follow SDLC, Agile/Scrum, and change management processes
• Maintain technical documentation and knowledge articles

Required Skills & Qualifications

• 3+ years of hands‑on ServiceNow development experience
• Strong experience with JavaScript , REST/SOAP APIs and integrations
• (server‑side and client‑side)
• In‑depth knowledge of ServiceNow platform architecture
• Experience with ( Source-to-Pay, Order-to-Cash lifecycle , Accounts payable, Accounts receivable etc )
• Familiarity with CMDB and ITSM
• Experience with other Application would be plus like ITOM, HRSD .
• Understanding of ACLs, roles, and security best practices
• Experience working in Agile/Scrum environments

referred Qualifications

• ServiceNow certifications such as:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Module-specific certifications ( CSM, ITSM, MCO etc.)
• Experience with ServiceNow Performance Analytics and Reporting
• Knowledge of UI Builder, Service Portal, and Workspace configuration
• Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)

Soft Skills

• Strong analytical and problem‑solving skills
• Excellent communication and documentation abilities
• Ability to work independently and in a team environment
• Strong stakeholder management skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
• Min 3+ Years of experience in Servicenow

Nice to Have

• Experience with cloud platforms ( CSM, MCO , APO )
• Knowledge of ITIL processes
• Experience supporting global enterprise environments