Soft Skills Trainer - Immediate joiners (Chennai)

TP; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

TP in India is seeking a Training Manager to deliver engaging soft skills programs across levels, create updated materials, and coach employees. The role combines classroom and virtual delivery, plus ongoing evaluation and stakeholder collaboration to align development with business needs.

Ideal candidates will have a bachelor's degree, strong communication and presentation skills, and experience in corporate training environments, with proficiency in MS Office and learning platforms.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or related field.
• Excellent verbal and written communication skills.
• Strong presentation, facilitation, and coaching abilities.
• Proficiency in MS Office and virtual training platforms.

Responsibilities

• Facilitate engaging soft skills training programs for employees across levels.
• Deliver sessions on communication, presentation, customer service, etiquette, time management, teamwork, and conflict resolution.
• Conduct induction and onboarding training for new hires.
• Manage both classroom and virtual training sessions effectively.
• Design and update training materials, exercises, and assessments.
• Provide one-on-one coaching and feedback to employees.
• Measure training effectiveness and prepare reports, implementing improvements.

Skills

Soft Skills Training

Leadership Development

Public Speaking

Time Management

Stakeholder Management

Employee Coaching

Education

Bachelor's degree in related field

Tools

MS Office

Virtual Training Platforms

Job description

Role & responsibilities

Training Delivery

• Facilitate engaging soft skills training programs for employees across various levels.
• Deliver sessions on communication skills, presentation skills, customer service, business etiquette, time management, teamwork, and conflict resolution.
• Conduct induction and onboarding training for new hires.
• Manage both classroom and virtual training sessions effectively.

Content Development

• Design and update training materials, presentations, exercises, and assessments.
• Customize training modules based on business and learner requirements.
• Develop learning aids, case studies, role plays, and interactive activities.

Coaching & Development

• Provide one-on-one coaching and feedback to employees.
• Identify skill gaps and recommend development plans.
• Support employees in improving communication, professionalism, and workplace effectiveness.

Training Evaluation

• Measure training effectiveness through assessments, feedback surveys, and performance metrics.
• Track learner progress and prepare training reports.
• Implement improvements based on participant feedback and business requirements.

Stakeholder Management

• Collaborate with business leaders, operations teams, and HR to identify training needs.
• Work closely with managers to support employee development initiatives.
• Participate in training calibration and quality improvement activities.

Process Improvement

• Continuously enhance training methodologies and learning experiences.
• Stay updated with industry trends and learning technologies.
• Drive employee engagement through innovative learning approaches.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or related field.
• Excellent verbal and written communication skills.
• Strong presentation, facilitation, and coaching abilities.
• Proficiency in MS Office and virtual training platforms.

Key Responsibilities

Training Delivery

• Facilitate engaging soft skills training programs for employees across various levels.
• Deliver sessions on communication skills, presentation skills, customer service, business etiquette, time management, teamwork, and conflict resolution.
• Conduct induction and onboarding training for new hires.
• Manage both classroom and virtual training sessions effectively.

Content Development

• Design and update training materials, presentations, exercises, and assessments.
• Customize training modules based on business and learner requirements.
• Develop learning aids, case studies, role plays, and interactive activities.

Coaching & Development

• Provide one-on-one coaching and feedback to employees.
• Identify skill gaps and recommend development plans.
• Support employees in improving communication, professionalism, and workplace effectiveness.

Training Evaluation

• Measure training effectiveness through assessments, feedback surveys, and performance metrics.
• Track learner progress and prepare training reports.
• Implement improvements based on participant feedback and business requirements.

Stakeholder Management

• Collaborate with business leaders, operations teams, and HR to identify training needs.
• Work closely with managers to support employee development initiatives.
• Participate in training calibration and quality improvement activities.

Process Improvement

• Continuously enhance training methodologies and learning experiences.
• Stay updated with industry trends and learning technologies.
• Drive employee engagement through innovative learning approaches.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or related field.
• Excellent verbal and written communication skills.
• Strong presentation, facilitation, and coaching abilities.
• Proficiency in MS Office and virtual training platforms.

Experience Required

• 2-6 years of experience in Soft Skills Training, Learning & Development, or Corporate Training.
• Experience delivering training in BPO, Customer Service, Banking, IT, Retail, or Corporate environments preferred.

Key Skills

• Communication Skills Training
• Customer Service Training
• Presentation & Facilitation Skills
• Business Communication
• Behavioral Training
• Leadership Development
• Employee Coaching & Mentoring
• Personality Development
• Time Management & Productivity
• Stakeholder Management
• Public Speaking
• Training Needs Analysis (TNA)

Training Manager / L&D Manager

Preferred Candidate Profile

• Excellent command of English and strong interpersonal skills.
• Ability to engage and motivate diverse audiences.
• Strong classroom management and facilitation skills.
• Experience handling freshers and experienced professionals.
• Passion for learning, coaching, and employee development.

Location: Work from Office
Shift: Day Shift (Flexible based on business requirements)

• 2-6 years of experience in Soft Skills Training, Learning & Development, or Corporate Training.
• Experience delivering training in BPO, Customer Service, Banking, IT, Retail, or Corporate environments preferred.