Role Overview
We are looking for an energetic and passionate Soft Skills Trainer to join our Learning & Development team. The trainer will be responsible for designing, delivering, and evaluating training programs that enhance communication, customer interaction, leadership, and other interpersonal skills across the organization. This role plays a crucial part in strengthening Vyapar’s culture of excellence, collaboration, and customer-centricity.
Role & Responsibilities
- Design, develop, and deliver engaging soft skills training programs (classroom, virtual, and blended).
- Conduct training needs analysis in consultation with managers and HR to identify skill gaps.
- Train employees on communication skills, business etiquette, conflict resolution, time management, customer service, teamwork, and leadership.
- Create training materials, modules, and assessments aligned with Vyapar’s values and business objectives.
- Use interactive methodologies such as role plays, case studies, group discussions, and simulations to enhance learning outcomes.
- Evaluate training effectiveness through feedback, assessments, and performance improvement tracking.
- Partner with managers to provide coaching and on-the-job support for employees.
- Stay updated with the latest trends in soft skills training and incorporate innovative practices.
Preferred Candidate Profile
- Bachelor’s degree in HR, Psychology, Education, Business, or a related field (Master’s preferred).
- 3–6 years of experience as a Soft Skills Trainer / Corporate Trainer.
- Strong expertise in communication, behavioral, and interpersonal skills training.
- Excellent facilitation, presentation, and public‑speaking skills.
- Ability to design creative and impactful training content.
- Experience using digital tools and LMS for training delivery.
- Strong interpersonal skills with the ability to connect with diverse audiences.
- Certification in training, coaching, or behavioral skills (preferred).
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