Soft Skills Trainer

upGrad; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

upGrad X, the offline learning arm of upGrad, seeks an experienced Soft Skills Trainer to drive learner employability, career readiness, and placement preparedness. You will facilitate classroom sessions, coach learners, analyze assessments, and collaborate with placement teams to boost outcomes.

Role includes designing content, tracking progress, reporting, and mentoring students throughout their learning journey.

Qualifications

• Master's Degree in English or Management; relevant training or L&D certifications preferred.
• 5–7 years of experience in Soft Skills Training, Employability Training, Career Preparation, Learning & Development, or related domains.
• Strong experience training students, fresh graduates, or early-career professionals.
• Excellent communication, facilitation, coaching, and presentation skills.
• Expertise in resume building, resume justification, interview preparation, and group discussion facilitation.
• Strong analytical and reporting capabilities.
• Proficiency in MS Excel, Google Sheets, LMS platforms, and reporting tools.
• Ability to maintain learner databases and provide data-driven recommendations

Responsibilities

• Deliver engaging classroom sessions on Communication Skills, Group Discussions, Interview Skills, Resume Writing, Resume Justification, and Workplace Readiness.
• Conduct mock interviews, assessments, workshops, and career-readiness initiatives.
• Drive placement readiness programs and mentor learners throughout their learning journey.
• Identify learner skill gaps and recommend developmental action plans.
• Maintain student records, attendance data, assessment reports, and learner progress trackers.
• Ensure accurate data maintenance and timely reporting.
• Analyze learner assessment data and generate meaningful insights for student development.
• Provide productivity insights and recommendations based on learner performance trends.
• Support placement pipeline prediction through analysis of assessment scores, communication evaluations, and mock interview performance.
• Collaborate with Academic, Placement, and Operations teams to improve placement outcomes.
• Develop and update learning content, activities, and training materials.

Skills

Communication skills

Facilitation

Coaching

Presentation skills

Resume writing

Interview preparation

Group discussion facilitation

Analytical reporting

MS Excel

Google Sheets

LMS platforms

Education

Master's degree in English/Management

Tools

MS Excel

Google Sheets

LMS platforms

Reporting tools

Job description

upGrad X is the offline learning arm of upGrad, focused on building industry-ready professionals through immersive learning experiences, employability programs, and career preparation interventions.

Role Overview

We are seeking an experienced Soft Skills Trainer to drive learner employability, career readiness, and placement preparedness. The trainer will be responsible for classroom facilitation, learner coaching, assessment analysis, student progress tracking, and collaboration with placement teams to improve learner outcomes.

Key Responsibilities

• 1.Deliver engaging classroom sessions on Communication Skills, Group Discussions, Idea Generation Techniques, Interview Skills, Resume Writing, Resume Justification, Professional Etiquette, and Workplace Readiness.
• 2.Conduct mock interviews, assessments, workshops, and career-readiness initiatives.
• 3. Drive placement readiness programs and mentor learners throughout their learning journey.
• 4. Identify learner skill gaps and recommend developmental action plans.
• 5. Maintain student records, attendance data, assessment reports, and learner progress trackers.
• 6. Ensure accurate data maintenance and timely reporting.
• 7. Analyze learner assessment data and generate meaningful insights for student development.
• 8. Provide productivity insights and recommendations based on learner performance trends.
• 9. Support placement pipeline prediction through analysis of assessment scores, communication evaluations, and mock interview performance.
• 10. Collaborate closely with Academic, Placement, and Operations teams to improve placement outcomes.
• 11. Develop and update learning content, activities, and training materials.

Desired Candidate Profile

• Master's Degree in English, Management. Relevant training or L&D certifications preferred.
• 5 to 7 years of experience in Soft Skills Training, Employability Training, Career Preparation, Learning & Development, or related domains.
• Strong experience training students, fresh graduates, or early-career professionals.
• Excellent communication, facilitation, coaching, and presentation skills.
• Expertise in resume building, resume justification, interview preparation, and group discussion facilitation.
• Strong analytical and reporting capabilities.
• Proficiency in MS Excel, Google Sheets, LMS platforms, and reporting tools.
• Ability to maintain learner databases and provide data-driven recommendations