Soft Services Coordinator

JLL; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

JLL is seeking a Facility Executive / Coordinator – Soft Services to oversee daily soft service operations in a corporate office environment in Mumbai, ensuring cleanliness, hygiene, and efficient vendor coordination. You will manage housekeeping, pantry, and support services while coordinating with vendors and internal teams.

The role requires 2–5 years in soft services or facility management, strong MS Office and communication skills, and a proactive approach to workplace standards and

Qualifications

• Graduate in any discipline with good communication.
• 2–5 years of experience in soft services or facility management.
• Proficient in MS Office and email communication; strong coordination skills.

Responsibilities

• Oversee housekeeping, pantry, cafeteria, pest control, and office support operations.
• Conduct floor inspections and ensure cleanliness across all areas.
• Coordinate vendors, staff deployment, and complaint resolution.
• Monitor pantry inventory and cafeteria services.
• Maintain hygiene standards and support meeting room setups.
• Track consumables, vendor attendance, and MIS reports.

Skills

Housekeeping management

Vendor coordination

Complaint handling

Inventory tracking

Workplace hygiene

Customer service

Education

Graduate in any discipline

Tools

MS Office

Email communication

Job description

Facility Executive / Coordinator – Soft Services

Department: Facilities Management

Reports to: Assistant Manager – Soft Services

Purpose: Coordinate daily soft service operations including housekeeping, pantry, cafeteria, hygiene, and vendor management to maintain workplace standards and employee satisfaction.

Key Responsibilities: Oversee housekeeping, pantry, cafeteria, pest control, and office support operations. Conduct floor inspections and ensure cleanliness across all areas. Manage vendor coordination, staff deployment, and complaint resolution. Monitor pantry inventory and cafeteria services. Maintain hygiene standards, support meeting room setups, and handle waste disposal compliance. Track consumables, vendor attendance, and operational reports using MIS.

Desired Candidate Profile

• Graduate in any discipline.


• 2–5 years of experience in soft services, administration, or facility management operations.


• Basic understanding of housekeeping and workplace operations.


• Good communication and coordination skills.


• Ability to handle vendors and employee concerns professionally.


• Proficiency in MS Office and email communication.

Key Skills: Housekeeping management, vendor coordination, complaint handling, inventory tracking, workplace hygiene, customer service

Industry: Corporate offices, Facilities Management, IFM Services, Hospitality, Commercial Real Estate

Work Environment: Corporate office with floor inspections and flexibility for events or emergency requirements when needed.