Soft Service Executive

Jones Lang LaSalle (JLL); Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Jones Lang LaSalle (JLL) Bengaluru is seeking a facilities support professional to oversee housekeeping and pantry operations on-site, ensuring cleanliness, hygiene, and safety across all office areas.

You will coordinate with external vendors, monitor SLA/KPI, manage pest control and waste, track staff performance, and prepare regular reports; you will support audits and compliance with safety regulations.

Qualifications

• Experience in managing housekeeping teams and daily operations.
• Ability to conduct quality audits and track SLA/KPI.
• Knowledge of safety, health and environmental regulations.

Responsibilities

• Monitor housekeeping and pantry operations daily.
• Ensure cleanliness and hygiene across office areas.
• Coordinate with soft service vendors for manpower deployment.
• Prepare reports on soft services (daily/weekly/monthly).
• Monitor SLA/KPI and take corrective actions.

Skills

Housekeeping operations

Vendor coordination

Quality audits

Safety & compliance

Report generation

Education

Diploma in Facility/Hospitality

Tools

MS Office

Job description

• Monitor housekeeping and pantry operations on a daily basis.
• Ensure cleanliness and hygiene standards are maintained across all office areas.
• Coordinate with soft service vendors for manpower deployment and service delivery.
• Conduct regular facility inspections and quality audits.
• Track attendance, grooming, and performance of housekeeping staff.
• Manage pest control, waste management, and horticulture activities.
• Handle client complaints and ensure timely closure of service requests.
• Prepare daily, weekly, and monthly reports related to soft services.
• Ensure compliance with safety, health, and environmental regulations.
• Maintain inventory of housekeeping consumables and pantry supplies.
• Coordinate with procurement and finance teams for vendor invoices and PO processes.
• Monitor SLA/KPI compliance and take corrective actions for service gaps.
• Support audits and compliance requirements.

Location: On-site Bengaluru, KA, Mumbai, MH, Pune, MH

Scheduled Weekly Hours:

48

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.