Site Supervisor

GoKhana; Chennai District; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Uniform and training provided

Job summary

A corporate cafeteria service provider in Chennai is seeking a Site Supervisor to manage daily operations of the cafeteria. Responsibilities include ensuring adherence to hygiene standards, overseeing vendor staff, and maintaining inventory and sales reports. The ideal candidate will have 2–4 years of experience in food service, strong communication skills, and a willingness to work flexible hours. This is a full-time, on-site position with training provided.

Qualifications

• Minimum 2–4 years of experience in cafeteria, hospitality, or food service operations.
• Strong interpersonal and communication skills.
• Willingness to work flexible hours, including weekends or shifts if required.
• Basic understanding of food safety and hygiene norms.

Responsibilities

• Oversee daily cafeteria/site operations and ensure smooth functioning.
• Act as the single contact between company, client administration, and food vendors.
• Monitor food preparation, service timelines, portion control, and presentation.
• Ensure hygiene, cleanliness, and safety protocols are followed.
• Handle user escalations, feedback, and complaints promptly.

Skills

Interpersonal skills

Communication skills

Multitasking

Time management

Education

Graduate in Hotel Management / Hospitality

Tools

POS machines

Basic tech apps

Job description

Job Summary

The Site Supervisor will be responsible for the day-to-day operations of the cafeteria/site, ensuring efficient execution of services, maintaining hygiene standards, managing vendor staff, and delivering a superior customer experience to corporate clients and users.

Key Responsibilities

• Oversee daily cafeteria/site operations and ensure smooth functioning as per GoKhana’s SOPs.
• Act as the single point of contact between GoKhana, client administration, and food vendors.
• Monitor food preparation, service timelines, portion control, and presentation.
• Ensure hygiene, cleanliness, and safety protocols are followed at all times.
• Handle user escalations, feedback, and complaints promptly and professionally.
• Maintain inventory logs, daily sales reports, and reconcile POS data with backend systems.
• Conduct regular audits and share site performance updates with the central team.
• Manage attendance and discipline of vendor staff at the site.
• Coordinate with the GoKhana tech team for app issues, device support, and updates.
• Support events, menu changes, and promotions on-site.

Requirements

• Minimum 2–4 years of experience in cafeteria, hospitality, or food service operations.
• Graduate in Hotel Management / Hospitality preferred (not mandatory).
• Strong interpersonal and communication skills.
• Hands‑on experience with POS machines and basic tech apps.
• Ability to multitask and manage time efficiently.
• Willingness to work flexible hours, including weekends or shifts if required.
• Basic understanding of food safety and hygiene norms.

Working Conditions

• Full‑time, on‑site position.
• Uniform and training will be provided.