AGM - Sales

GoKhana; Gurugram District; On-site; INR 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Startup experience

SaaS / Managed services exposure

Job summary

GoKhana, a full-stack B2B technology company, is seeking an experienced AGM (Associate General Manager) to direct daily sales operations. You will lead, motivate, and coach staff, manage CRM, and drive performance to meet targets while expanding the customer base for cafe digitization.

The role demands strong leadership, organizational skills, and a proactive approach to learning and development in a fast-paced startup environment.

Qualifications

• Minimum 8 years of experience in corporate/B2B sales with established client relationships.
• Ability to motivate staff and drive performance, with strong communication and goal-setting skills.
• Ethical, organized, and able to work under pressure while mentoring teams.

Responsibilities

• Sell the cafe digitization platform to corporate clients by assessing their needs.
• Collaborate with VP - Sales for project planning and staff management.
• Maintain and improve CRM; grow the prospect database and territory value.
• Identify opportunities, delegate tasks, and address issues promptly.
• Monitor performance of sales reps and set a strong example for the team.

Skills

Sales leadership

CRM management

Strategic planning

People management

Coaching

Target achievement

Tools

CRM software

Job description

GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in tech park. GoKhana’s award-winning solution brings our food partners, corporate partners, and their employees on a single, transparent platform. GoKhana is built around the principle of simplicity. Whether it is the simplicity of solving problems, eliminating the need for multiple apps for outlet types, or the absolutely intuitive ease of using the app. Website: www.gokhana.com.

About AGM - Sales:

We are looking for an experienced AGM (Associate general manager) to help the organization in directing daily business operations. The AGM should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. To be a successful AGM, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

What You’ll Do:

• Selling cafe Digitization Platform to corporate clients by assessing their business requirements.
• Cooperating with the Vice president - Sales, and assisting with anything from project planning to staff management. Nurturing positive working relationships with staff.
• Effectively manage CRM maintenance and improvement.
• Maintain and expand your database of prospects.
• Identify opportunities and weaknesses within territories, and make proposals to create value and increase operational efficiency.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Performance monitoring of sales representatives.
• Setting a good example for staff.

What You’ll Bring:

• Min. 8 years of experience in corporate/B2B sales having working relationships which can be leveraged for future sales.
• Self-motivated and driven to plan and execute sales generation.
• Commitment to exceed targets.
• Strong planning & organization skills with the ability to manage customer expectations.
• Organized and self-disciplined with ability to work under pressure.
• Able to build good working relationships across all levels in the organization.
• An ability to deliver constructive criticism.
• An ability to identify weaknesses and provide coaching where necessary.
• Should be very high on ethics.

Bonus Points:

• Experience working in a startup environment.
• Understanding of both SaaS and managed services business models.

Why You’ll Love Working Here:

At GoKhana, you’ll be part of a collaborative and innovative team that’s passionate about transforming the way people experience food at work. GoKhana is built on the principle of simplicity, whether it is the simplicity of solving problems or ease of using the app. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.