Shift Manager / Assistant Restaurant Manager - Mumbai

Lenexis Foodworks; Navi Mumbai; On-site; INR 360,000 - 600,000; Full time

Benefits offered by this job

PF ESIC & Gratuity

Monthly incentives

School fee support for kids

Fast track promotions

Career growth in leading QSR Brand

Job summary

Chinese Wok in Mumbai is seeking a Shift Manager to oversee daily restaurant operations across multiple outlets and lead shift teams to deliver high-quality service. You will manage schedules, monitor costs, waste, and inventory, ensure hygiene and safety, and coach staff to hit outlet targets.

The role suits candidates aged 21-35 with QSR/retail experience and strong people skills. Benefits include PF/ESIC, gratuity, incentives, education support for kids, and fast-track promotions within a

Qualifications

• Experience in QSR/restaurant or retail operations preferred.
• Willing to work in rotational shifts.
• Strong people management and communication skills.

Responsibilities

• Oversee daily restaurant operations and manage shift performance.
• Schedule, motivate, and supervise team during shifts.
• Monitor cost control, wastage, and inventory handling.
• Ensure excellent customer service and resolve concerns.
• Maintain hygiene, safety, and compliance standards.
• Lead by example to help achieve outlet targets.

Skills

People management

Communication skills

Shift management

Education

Hotel Management

Graduate with QSR/Retail experience

Job description

Job Title: Shift Manager Chinese Wok (QSR Chain)

Location: Mumbai (Multiple Outlets)

About Us

Chinese Wok is Indias fastest-growing Quick Service Restaurant (QSR) chain with 250+ outlets across the country. We are known for serving delicious, freshly prepared Indo-Chinese food with quality and consistency. If you are passionate about hospitality, people management, and growing in the QSR industry, this is your chance to join our exciting journey!

Roles and Responsibilities

• Oversee daily restaurant operations and ensure smooth shift management
• Manage team schedules, performance, and motivation during shifts
• Monitor cost control, wastage, and inventory handling
• Ensure excellent customer service and resolve customer concerns effectively
• Maintain hygiene, safety, and compliance standards
• Lead by example and support team members in achieving outlet targets

Desired Candidate Profile

• Age: 21-35 years
• Open to work in rotational shifts (per industry standards)
• Strong communication & people management skills
• Keen to learn, grow, and build a long-term career in a fast-paced environment

Education

• Hotel Management fresher OR
• Any graduate with relevant QSR/Restaurant/Retail industry experience

Perks & Benefits

• PF ESIC & Gratuity
• Attractive Monthly Incentives
• School Fees support for Kids*
• Fast track promotions: Grow into higher roles within 4 to 6 months through structured training & development programs
• Exciting career growth in India's leading QSR Brand

Role: Shift Manager / Supervisor

Industry Type: Hotels & Restaurants

Department: Food, Beverage & Hospitality

Employment Type: Full Time, Permanent

Role Category: F&B Service

Education: 12th Pass