Shift Manager

Alienkind; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Provident fund

Referral bonus

Over time allowance

Job summary

Alienkind in Bengaluru is seeking a Restaurant Shift Supervisor to manage day-to-day operations, supervise and train crew, and ensure outstanding customer service. You will monitor food quality and safety, handle cash and closing duties, and support the Restaurant Manager in achieving sales and operational targets.

Ideal candidates have 2-3 years of QSR/F&B supervisory experience, strong leadership and communication skills, and solid knowledge of cash handling, inventory management, and food

Qualifications

• Bachelor's degree or Diploma in Hotel Management or a related field.
• 2-3 years of experience in the QSR/F&B industry, preferably in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of restaurant operations, cash handling, inventory management, and food safety standards.

Responsibilities

• Manage day-to-day operations during assigned shifts.
• Supervise, train, and motivate crew members.
• Ensure excellent customer service and resolve customer concerns promptly.
• Monitor food quality, hygiene, and safety standards.
• Handle cash, billing, and shift closing activities.
• Monitor inventory, minimize wastage, and coordinate stock replenishment.
• Ensure compliance with company SOPs and operational standards.
• Support the Restaurant Manager in achieving sales and operational targets.

Skills

Leadership

Communication

Problem solving

Cash handling

Inventory management

Food safety

Supervisory experience

Education

Hotel management degree/diploma

Job description

Role & responsibilities

• Manage day-to-day operations during assigned shifts.
• Supervise, train, and motivate crew members.
• Ensure excellent customer service and resolve customer concerns promptly.
• Monitor food quality, hygiene, and safety standards.
• Handle cash, billing, and shift closing activities.
• Monitor inventory, minimize wastage, and coordinate stock replenishment.
• Ensure compliance with company SOPs and operational standards.
• Support the Restaurant Manager in achieving sales and operational targets.

Preferred candidate profile

• Bachelor's degree or Diploma in Hotel Management or a related field.
• 2-3 years of experience in the QSR/F&B industry, preferably in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of restaurant operations, cash handling, inventory management, and food safety standards.

Perks and benefits

• Provident fund
• Referral bonus
• Over time allowance