Shift Manager

Sapphire Foods India Limited; Thiruvananthapuram; On-site; INR 15,000 - 20,000; Full time

Job summary

A leading restaurant company in Thiruvananthapuram seeks a dedicated Shift Manager. This full-time, on-site role offers an opportunity for entry-level candidates to oversee daily operations, ensuring exceptional customer service and team management. A competitive salary of ₹15,000 - ₹20,000 annually, along with benefits and career growth prospects is provided.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced, team-oriented environment.
• Previous experience in a customer service role is a plus.

Responsibilities

• Supervise daily restaurant operations to ensure a smooth workflow.
• Manage staff schedules and coordinate team activities.
• Provide exceptional customer service and address guest inquiries.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Customer-focused

Good problem-solving skills

Education

High school diploma or equivalent

Job description

Description

Sapphire Foods India Limited is looking for a dedicated and enthusiastic Shift Manager to join our team. This full-time, on-site position is an excellent opportunity for entry-level candidates eager to kickstart their career in the vibrant restaurant industry.

As a Shift Manager, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and managing team dynamics. This position offers a unique chance to contribute to our mission of delivering outstanding dining experiences while gaining valuable leadership skills in a fast-paced environment. We offer a competitive salary range of ₹15,000 - ₹20,000 annually, along with comprehensive benefits and opportunities for career advancement.

QSR Experience required

Responsibilities

• Supervise daily restaurant operations to ensure a smooth workflow
• Manage staff schedules and coordinate team activities
• Provide exceptional customer service and address guest inquiries
• Ensure compliance with food safety and health regulations
• Assist in training and mentoring new team members
• Monitor inventory levels and assist with stock management
• Implement company policies and procedures effectively
• Handle customer complaints and feedback professionally

Requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, team-oriented environment
• Basic understanding of restaurant operations
• Customer-focused with a passion for service excellence
• Willingness to learn and adapt to new challenges
• Good problem-solving skills and a proactive attitude
• Previous experience in a customer service role is a plus