Shift Manager

Pink Adrak; Gurugram District; On-site; INR 279,000 - 390,600; Full time

Job summary

A popular restaurant chain is looking for a Shift Manager in Gurugram to oversee daily operations and lead the team. The ideal candidate will have 2-4 years of experience in the restaurant industry and a strong ability to manage staff effectively, handle customer service issues, and maintain operational standards. If you thrive in a fast-paced environment and have a passion for the hospitality industry, we'd love to hear from you. Join us to drive team performance and enhance customer satisfaction.

Qualifications

• 2–4 years experience in QSR / Restaurant / Café.
• Good communication and team handling skills.
• Ability to manage rush hours calmly.

Responsibilities

• Manage staff during the shift.
• Prepare duty rosters and assign tasks.
• Ensure smooth outlet operations.
• Handle customer orders, complaints, and feedback.
• Maintain cleanliness, hygiene, and service standards.
• Ensure team follows brand SOPs.
• Support sales targets and daily performance.

Skills

Good communication skills

Team handling skills

Customer-focused

Ability to remain calm under pressure

Job description

Overview

We are hiring a Shift Manager to handle daily restaurant operations and manage the team during shifts.

Location: Jaipur & Gurugram
Company: Ripplewalk
Experience: 2–4 Years
Industry: QSR / Café / Restaurant

Responsibilities

• Manage staff during the shift
• Prepare duty rosters and assign tasks
• Ensure smooth outlet operations
• Handle customer orders, complaints, and feedback
• Maintain cleanliness, hygiene, and service standards
• Ensure team follows brand SOPs
• Support sales targets and daily performance

Requirements

• 2–4 years experience in QSR / Restaurant / Café
• Good communication and team handling skills
• Customer-focused and well-groomed
• Able to handle rush hours calmly

If you have experience managing restaurant shifts and leading a team, we would love to hear from you.

Apply now or share with someone suitable.