Shift Manager

Bahri Hospitality & Cuisines; Bengaluru; On-site; INR 223,200 - 334,800; Full time

Job summary

Bahri Hospitality & Cuisines is seeking a Shift Manager in New Delhi to manage daily operations and ensure customer satisfaction. The role involves supervising staff, maintaining inventory, and upholding brand standards.

Applicants should have experience in the F&B industry, strong problem-solving skills, and the ability to work flexible hours, including evenings and weekends.

Qualifications

• Experience in F&B industry, preferably in QSR, Bakery, and Coffee Chains.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Manage daily operations and team during shifts.
• Ensure compliance with health and safety regulations.
• Monitor inventory levels and customer satisfaction.
• Provide training and coaching to Team Members.

Skills

Communication skills

Problem-solving skills

Interpersonal skills

Education

Bachelor's degree in Hospitality Management

Job description

Role Description

This is a full-time on-site role located in New Delhi for a Shift Manager/Ludhiana/Gurugram. The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction.

Roles & Responsibilities

• Performs duties of the Team Member when necessary
• Maintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities.

Qualifications

• Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to work flexible hours, including evenings and weekendsBachelor's degree in Hospitality Management or related field is preferred.