Shift Manager

Delifrance India; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Delifrance India in New Delhi is seeking a dedicated Shift Manager to oversee daily restaurant operations on-site. You will supervise staff, ensure compliance with health and safety standards, and maintain high service and product quality.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced environment, including evenings and weekends. A Bachelor's degree in Hospitality Management or related field is preferred.

Qualifications

• Bachelor's degree in Hospitality Management or related field preferred.
• Experience in F&B industry, especially QSR, Bakery, or Coffee Chains beneficial.
• Ability to work in a fast-paced environment and flexible hours.

Responsibilities

• Oversee daily restaurant operations and supervise staff.
• Direct efficient preparation and sale of products for prompt delivery.
• Monitor inventory levels and maintain brand standards.
• Motivate staff to deliver fast, friendly service in clean surroundings.
• Provide coaching and feedback to improve team capabilities.

Skills

Communication

Interpersonal skills

Fast-paced environment

Problem-solving

Decision-making

Flexible hours

Education

Bachelor's degree in Hospitality Management or related field

Job description

Role Description
This is a full-time on-site role located in New Delhi for a Shift Manager/Ludhiana/Gurugram. The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction.

Roles & Responsibilities:

• Performs duties of the Team Member when necessary Duties And ResponsibilitiesMaintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities

Qualifications

• Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to work flexible hours, including evenings and weekends
• Bachelor's degree in Hospitality Management or related field is preferred.