Shift Manager

Alienkind; Bengaluru; On-site; INR 420,000 - 640,000; Full time

Job summary

Alienkind is seeking a dynamic Shift Manager to oversee restaurant operations during assigned shifts, ensuring smooth daily operations and high service quality. You will supervise a team, monitor food safety, handle cash and closing activities, and support sales targets while upholding company standards.

Ideal candidates hold a bachelor's degree or diploma in hotel management, with 2–4 years in QSR/F&B and strong leadership, communication, and problem-solving skills.

Qualifications

• Bachelor's degree or Diploma in Hotel Management or related field.
• 2–4 years in QSR/F&B, supervisory role preferred.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of restaurant operations, cash handling, inventory management, and food safety standards.

Responsibilities

• Supervise, train, and motivate crew members.
• Ensure excellent customer service and resolve customer concerns promptly.
• Monitor food quality, hygiene, and safety standards.
• Handle cash, billing, and shift closing activities.
• Monitor inventory, minimize wastage, and coordinate stock replenishment.
• Ensure compliance with company SOPs and operational standards.
• Support the Restaurant Manager in achieving sales and operational targets.

Skills

Leadership

Communication

Problem-solving

Cash handling

Education

Bachelor's degree or Diploma in Hotel Management

Job description

We are looking for a dynamic Shift Manager to oversee restaurant operations during assigned shifts. The ideal candidate will ensure smooth daily operations, maintain service quality, supervise team members, and deliver an excellent customer experience while adhering to company standards.

Responsibilities:

• Supervise, train, and motivate crew members.
• Ensure excellent customer service and resolve customer concerns promptly.
• Monitor food quality, hygiene, and safety standards.
• Handle cash, billing, and shift closing activities.
• Monitor inventory, minimize wastage, and coordinate stock replenishment.
• Ensure compliance with company SOPs and operational standards.
• Support the Restaurant Manager in achieving sales and operational targets.

Requirements:

• Bachelor's degree or Diploma in Hotel Management or a related field.
• 2–4 years of experience in the QSR/F&B industry, preferably in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of restaurant operations, cash handling, inventory management, and food safety standards.