Shift Manager

Leon Grill; Bengaluru; On-site; INR 300,000 - 480,000; Full time

Job summary

Leon Grill in Bengaluru, India is seeking a dynamic Shift Manager to oversee daily operations, ensuring smooth workflow and high-quality service in a fast-paced QSR environment.

Ideal candidates have 1–3 years of QSR or F&B management experience, strong leadership, and a passion for exceptional customer experiences. Willingness to work shifts, weekends, and holidays is required.

Qualifications

• 1-3 years experience in a QSR or fast-paced F&B environment.
• Strong leadership, problem-solving, and customer service skills.
• Willingness to work in shifts, weekends, and holidays.
• Energetic, team-oriented and committed to delivering excellence.

Responsibilities

• Oversee restaurant operations during shifts, ensuring efficiency and quality service.
• Lead, train and motivate team to maintain high performance.
• Handle customer inquiries and ensure excellent service.
• Monitor inventory levels and minimize wastage.
• Work toward daily sales goals and upsell opportunities.
• Ensure safety, hygiene and food quality per regulations.
• Manage cash transactions and reconcile end-of-shift reports.

Skills

Leadership

Customer Service

Problem Solving

Team Motivation

Education

High school diploma

Job description

We are looking for a dynamic and motivated Shift Manager to oversee daily operations, ensure smooth workflow, and maintain high-quality service in our fast-paced Quick Service Restaurant (QSR). The ideal candidate should have prior experience in QSR management, strong leadership skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

• Operational Management: Oversee restaurant operations during assigned shifts, ensuring efficiency and quality service.
• Team Leadership: Supervise, train, and motivate team members to maintain high performance and morale.
• Customer Experience: Handle customer inquiries, complaints, and ensure excellent service delivery.
• Inventory & Stock Control: Monitor inventory levels, manage stock, and minimize wastage.
• Sales & Targets: Work towards achieving daily sales goals and implementing upselling strategies.
• Compliance & Hygiene: Ensure all safety, hygiene, and food quality standards are met as per company and FSSAI regulations.
• Cash & Billing Management: Handle cash transactions, reconcile end-of-shift reports, and ensure proper financial documentation.

Requirements:

• Experience: 1-3 years in a QSR or fast-paced F & B environment.
• Skills: Strong leadership, problem-solving, and customer service skills.
• Flexibility: Willingness to work in shifts, weekends, and holidays.
• Education: High school diploma or relevant hospitality qualification preferred.
• Personality: Energetic, team-oriented, and committed to delivering excellence.

Why Join Us?

• Work with a growing and dynamic QSR brand!
• Be part of a passionate team that serves great food with great speed!
• Growth opportunities for career advancement!