Shift Manager

Leon Grill; Chennai District; In loco; INR 260.000 - 380.000; Tempo pieno

Vantaggi offerti da questo lavoro

Growth opportunities

Dynamic QSR brand

Excellent team culture

Descrizione del lavoro

Leon Grill in Chennai is seeking a dynamic Shift Manager to oversee daily operations in our fast-paced QSR, focusing on smooth workflow and high-quality service. You will lead a team, train staff, and ensure exceptional customer experiences across busy shift periods.

The role requires 1–3 years in a QSR or F&B environment, strong leadership, and a passion for delivering excellent service, with flexibility to work shifts, weekends, and holidays. Growth opportunities are available within the brand.

Competenze

• Experience in a QSR or fast-paced F&B environment is essential.
• Strong leadership and staff-motivation abilities are required.
• Excellent communication and customer service skills are necessary.

Mansioni

• Oversee restaurant operations during shifts, ensuring efficiency and service quality.
• Lead, train, and motivate team members to maintain performance and morale.
• Handle customer inquiries and complaints to ensure a superior experience.
• Monitor inventory and stock levels to minimize wastage.
• Work towards daily sales goals and implement upselling strategies.
• Ensure safety, hygiene, and food quality standards per regulations.
• Manage cash transactions and reconcile end-of-shift reports.

Conoscenze

Leadership

Problem-solving

Customer service

Formazione

High school diploma or hospitality qualification

Descrizione del lavoro

We are looking for a dynamic and motivated Shift Manager to oversee daily operations, ensure smooth workflow, and maintain high-quality service in our fast-paced Quick Service Restaurant (QSR). The ideal candidate should have prior experience in QSR management, strong leadership skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

• Operational Management: Oversee restaurant operations during assigned shifts, ensuring efficiency and quality service.
• Team Leadership: Supervise, train, and motivate team members to maintain high performance and morale.
• Customer Experience: Handle customer inquiries, complaints, and ensure excellent service delivery.
• Inventory & Stock Control: Monitor inventory levels, manage stock, and minimize wastage.
• Sales & Targets: Work towards achieving daily sales goals and implementing upselling strategies.
• Compliance & Hygiene: Ensure all safety, hygiene, and food quality standards are met as per company and FSSAI regulations.
• Cash & Billing Management: Handle cash transactions, reconcile end-of-shift reports, and ensure proper financial documentation.

Requirements:

• Experience: 1-3 years in a QSR or fast-paced F&B environment.
• Skills: Strong leadership, problem-solving, and customer service skills.
• Flexibility: Willingness to work in shifts, weekends, and holidays.
• Education: High school diploma or relevant hospitality qualification preferred.
• Personality: Energetic, team-oriented, and committed to delivering excellence.

Why Join Us?

• Work with a growing and dynamic QSR brand!
• Be part of a passionate team that serves great food with great speed!
• Growth opportunities for career advancement!