Shift Manager

Delifrance India; New Delhi; On-site; INR 420,000 - 660,000; Full time

Job summary

Delifrance India is seeking a Shift Manager for its New Delhi on-site operations. You will oversee daily restaurant activities, supervise and train staff, ensure health and safety compliance, monitor inventory, and drive guest satisfaction.

The ideal candidate has F&B experience, excellent communication, the ability to work in a fast-paced environment, and flexible hours including evenings and weekends; a Bachelor's degree in Hospitality Management or related field is preferred.

Qualifications

• Experience in F&B, especially QSR, bakery, and coffee chains.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexible hours including evenings and weekends.
• Bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Oversee daily restaurant operations and supervise staff.
• Train staff and ensure health and safety compliance.
• Monitor inventory levels and ensure prompt service.
• Maintain brand standards and guest satisfaction.
• Motivate team to deliver fast, friendly service.

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Staff supervision

Education

Bachelor's degree in Hospitality Management

Job description

Role Description

This is a full-time on-site role located in New Delhi for a Shift Manager/Ludhiana/Gurugram. The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction.

Roles & Responsibilities

• Performs duties of the Team Member when necessary Duties And ResponsibilitiesMaintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities

Qualifications

• Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to work flexible hours, including evenings and weekends
• Bachelor's degree in Hospitality Management or related field is preferred.