Shift Manager

Alienkind; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

Alienkind is seeking a Shift Manager to oversee restaurant operations on assigned shifts. You will supervise crew, ensure service quality, and uphold food safety standards while aligning with company SOPs.

You will also handle cash and billing, manage inventory, and support the Restaurant Manager in achieving sales targets. Strong leadership and communication skills are essential for success.

Qualifications

• Bachelor's degree or Diploma in Hotel Management or related field.
• 2–4 years of experience in QSR/F&B, preferably in a supervisory role.
• Strong leadership, communication, and problem‑solving skills.

Responsibilities

• Supervise, train, and motivate crew members.
• Ensure excellent customer service and resolve customer concerns promptly.
• Monitor food quality, hygiene, and safety standards.
• Handle cash, billing, and shift closing activities.
• Monitor inventory, minimize wastage, and coordinate stock replenishment.
• Ensure compliance with company SOPs and operational standards.
• Support the Restaurant Manager in achieving sales and operational targets.

Skills

Leadership

Communication

Problem solving

Education

Bachelor's degree or Diploma in Hotel Management or related field

Job description

We are looking for a dynamic Shift Manager to oversee restaurant operations during assigned shifts. The ideal candidate will ensure smooth daily operations, maintain service quality, supervise team members, and deliver an excellent customer experience while adhering to company standards.

Responsibilities:

• Supervise, train, and motivate crew members.
• Ensure excellent customer service and resolve customer concerns promptly.
• Monitor food quality, hygiene, and safety standards.
• Handle cash, billing, and shift closing activities.
• Monitor inventory, minimize wastage, and coordinate stock replenishment.
• Ensure compliance with company SOPs and operational standards.
• Support the Restaurant Manager in achieving sales and operational targets.

Requirements:

• Bachelor's degree or Diploma in Hotel Management or a related field.
• 2–4 years of experience in the QSR/F&B industry, preferably in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of restaurant operations, cash handling, inventory management, and food safety standards.