Shift Manager

Bahri Hospitality & Cuisines; Ludhiana, New Delhi, Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Bahri Hospitality & Cuisines in Ludhiana seeks a Shift Manager to oversee daily operations, supervise staff, ensure health and safety compliance, monitor inventory, and enhance customer satisfaction. The role emphasizes staff coaching, maintaining brand standards, and delivering fast, friendly service in a clean environment.

Candidate should have experience in F&B, especially QSR, Bakery, and Coffee Chains, strong communication, and the ability to work evenings and weekends.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities.

Skills

Communication skills

Interpersonal skills

Problem-solving

Team supervision

Adaptability

Education

Bachelor's degree in Hospitality Management or related field

Job description

The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction.

Roles & Responsibilities

• Performs duties of the Team Member when necessary

Duties And Responsibilities

• Maintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities

Qualifications

• Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to work flexible hours, including evenings and weekends
• Bachelor's degree in Hospitality Management or related field is preferred