Senior ServiceNow ITOM Developer pan India All locations

Cloudxtreme; Kolkata District, Bengaluru, Delhi; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Cloudxtreme in India is seeking a seasoned ServiceNow ITOM professional to lead design, development, and implementation of ITOM solutions, aligning with best practices and governance. You will customize ITOM functionalities such as Discovery, Service Mapping, Event Management, and Orchestration, and architect integrations with AWS, Azure, Splunk and more.

Strong scripting and Flow Designer skills required. The role emphasizes CMDB health, CSDM compliance, data integrity, and collaboration with

Qualifications

• 58 years of ServiceNow development experience, with 4+ years in ITOM.
• Strong scripting skills (JavaScript, Glide) and hands-on experience with Flow Designer and Integration Hub.
• Proficiency in CMDB, Discovery, Service Mapping, Event Management, and Orchestration modules.
• Knowledge of infrastructure, cloud environments (AWS, Azure, GCP), and networking concepts.
• Preferred Certifications: ServiceNow CIS – ITOM / Discovery / Event Management, and CAD.

Responsibilities

• Lead the design, development, and implementation of ServiceNow ITOM solutions aligning with best practices.
• Customize and develop advanced ITOM functionalities including Discovery, Service Mapping, Event Management, and Orchestration.
• Maintain CMDB health, CSDM compliance, and data integrity.
• Architect integrations with monitoring and cloud platforms like Splunk, SolarWinds, AWS, and Azure.
• Troubleshoot complex ITOM issues and optimize performance.
• Collaborate with stakeholders to translate business needs into technical solutions.
• Maintain documentation and ensure adherence to governance standards.

Skills

JavaScript

Glide

Flow Designer

Integration Hub

Tools

ServiceNow

Flow Designer

Integration Hub

Job description

Job Description

Role & Responsibilities:

• Lead the design, development, and implementation of ServiceNow ITOM solutions aligning with best practices.
  
• Customize and develop advanced ITOM functionalities including Discovery, Service Mapping, Event Management, and Orchestration.
  
• Maintain CMDB health, CSDM compliance, and data integrity.
  
• Architect integrations with monitoring and cloud platforms like Splunk, SolarWinds, AWS, and Azure.
  
• Troubleshoot complex ITOM issues and optimize performance.
  
• Collaborate with stakeholders to translate business needs into technical solutions.
  
• Maintain documentation and ensure adherence to governance standards.
  

Preferred Candidate Profile:

• 58 years of ServiceNow development experience, with 4+ years in ITOM.
  
• Strong scripting skills (JavaScript, Glide) and hands-on experience with Flow Designer and Integration Hub.
  
• Proficiency in CMDB, Discovery, Service Mapping, Event Management, and Orchestration modules.
  
• Knowledge of infrastructure, cloud environments (AWS, Azure, GCP), and networking concepts.
  
• Preferred Certifications: ServiceNow CIS – ITOM / Discovery / Event Management, and CAD.