ServiceNow ITOM

Tata Consultancy Services; Chennai District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Tata Consultancy Services in India is seeking an experienced ServiceNow ITOM Consultant/Developer to design, implement and support ITOM solutions with strong hands-on expertise in Discovery, CMDB, Service Mapping and Event Management.

The ideal candidate will work across enterprise environments, configuring MID Server, integrating ITSM processes, and ensuring ITOM modules align with ITIL practices.

Qualifications

• Hands-on experience in implementing ServiceNow ITOM solutions.
• Experience configuring and optimizing ITOM modules in large enterprise environments.
• Familiarity with ITIL-aligned ITSM processes and integrations.

Responsibilities

• Develop and implement ITOM solutions including Discovery, CMDB and Service Mapping.
• Configure and support Event Management and MID Server integrations in production environments.

Skills

Discovery

CMDB

Service Mapping

Event Management

MID Server administration

ITSM integrations

ITIL processes

Job description

Job Title: ServiceNow ITOM Developer/Consultant

Experience: 5 to 13 Years

Location: PAN India

Job Description

We are looking for an experienced ServiceNow ITOM Consultant/Developer with strong expertise in IT Operations Management (ITOM), Discovery, CMDB, Service Mapping, and Event Management. The ideal candidate should have hands-on experience in implementing, configuring, and supporting ServiceNow ITOM solutions in enterprise environments. Skills commonly seen in relevant ServiceNow ITOM profiles include Discovery, CMDB management, MID Server administration, Event Management, Service Mapping, integrations, and ITIL-based ITSM processes.