ServiceNow Architect

Briskwinit; Ahmedabad District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Briskwinit is seeking a senior ServiceNow developer to design, develop, and customize applications and workflows on the ServiceNow platform across modules. You will build and maintain business rules, client scripts, UI policies, ACLs, and workflows with ownership of end-to-end delivery.

You will integrate ServiceNow with third-party systems via REST/SOAP, MID Server, and Integration Hub, translate business requirements into scalable designs, and troubleshoot issues.

Qualifications

• 9+ years of IT development experience with at least 1–2 years on the ServiceNow platform.
• Hands-on with Glide APIs and server-side/client-side scripting (JavaScript).
• Experience in at least one ServiceNow custom application implementation.
• Familiar with Agile/Scrum delivery.

Responsibilities

• Design, develop, and customize applications and workflows on the ServiceNow platform (custom apps or other modules).
• Build and maintain business rules, client scripts, UI policies, UI actions, ACLs, and workflows/flow designer flows.
• Develop and integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and Integration Hub.
• Translate business requirements into technical designs and scalable solutions on the platform.
• Troubleshoot and resolve technical issues, performance bottlenecks, and defects.
• Collaborate with business analysts, admins, and stakeholders to gather requirements and propose solutions.
• Work independently with minimal guidance, taking ownership of assigned modules/projects end-to-end.

Skills

ServiceNow

JavaScript

Flow Designer

Integration Hub

REST/SOAP

Tools

MID Server

Now Experience UI Builder

App Engine Studio

Job description

Exp: 12 years – 17 years

Location:Bangalore/Hyderabad/Chennai/Pune/Mumbai/Noida/Ahmedabad/Coimbatore/Dehradun

Np: Immediate Joiner

Key Responsibilities

• Design, develop, and customize applications and workflows on the ServiceNow platform (custom apps, or other modules as applicable).
• Build and maintain business rules, client scripts, UI policies, UI actions, ACLs, and workflows/flow designer flows.
• Develop and integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and Integration Hub.
• Translate business requirements into technical designs and scalable solutions on the platform.
• Troubleshoot and resolve technical issues, performance bottlenecks, and defects.
• Collaborate with business analysts, admins, and stakeholders to gather requirements and propose solutions.
• Work independently with minimal guidance, taking ownership of assigned modules/projects end-to-end.

Required Skills & Experience

• 9+ yearsof overall IT development experience, withat least 1–2 years / 1–2 full-cycle projectsspecifically on the ServiceNow platform (custom application development, not just configuration).
• Strong hands-on experience with:
  • Glide APIs, Server-side & Client-side scripting (JavaScript)
  • Flow Designer / Workflow Editor
  • Service Portal / Now Experience UI Builder
  • App Engine Studio (for custom app development)
  • Integration Hub, REST/SOAP Web Services, MID Server
  • ACLs, Business Rules, Script Includes, UI Policies, UI Actions
• Experience in at least one ServiceNow custom Applicationimplementation
• Understanding of ServiceNow data model, tables, and CMDB (preferred).
• Familiarity with Agile/Scrum delivery methodology.
• Ability to work independently, manage priorities, and deliver without close supervision.
• Strong problem-solving and communication skills.

Good to Have

• ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) certification.
• Exposure to DevOps practices for ServiceNow (source control, CI/CD for ServiceNow instances).